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Kiosk Rep. - It's not for everyone

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Mall Kiosk Representative in West Palm Beach, FL
Former Employee - Mall Kiosk Representative in West Palm Beach, FL

I worked at Florida Career College part-time (Less than a year)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

This position can assist in building a person's relational skill set [i.e. becoming more of a "people person].

Cons

The most frustrating aspect of this position is the pressure from management to essentially harass mall passersby into simply filling out a card for "college information" [which reportedly led to high pressure recruiting tactics by the admissions reps].

Advice to Management

My advice would be to train the mall kiosk reps on the admissions process. Show them how they fit into the big picture for FCC, then perhaps they will feel some value in their position, and FCC won't have such a high KMR turnover rate. Also, groom the KMR for admissions rep. positions or other administrative duties within the organization. Don't simply treat them as simpletons with no possibilities of advancement.

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  1. Admission Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Jacksonville, FL
    Former Employee - Admissions Representative in Jacksonville, FL

    I worked at Florida Career College full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Changing the lives of low income students who will hopefully one day use the diploma or degree that they have earned to find a career.

    Cons

    Unethical practices to lure and prey on under privileged individuals. New reps are given recycled cold leads to contact on a daily basis and are expected to succeed. Veteran reps of the college are shown favortism by being awarded new leads and walk-ins. Background checks are not given to all students in the medical field ultimately setting them up for failure. Very high turnover rate for all departments.


  2. Caveat Viator- "Traveller Beware"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Fort Lauderdale, FL
    Current Employee - Admissions Representative in Fort Lauderdale, FL

    I have been working at Florida Career College full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Just to have a job to pay the bills until getting another

    Cons

    Concept sounds good initially, Organization falls short of delivery, Has a process of drilling its advisors to submit personal leads that are circulated among the ranks of the sales force.

    Advice to Management

    No loyalty to the lead origin. Your team mates, and I use that loosely, can cannibalize the lead. Don't submit a family or friends name. They will call 15 x's per day for months.


There are newer employer reviews for Florida Career College
There are newer employer reviews for Florida Career College

See Most Recent

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