There are newer employer reviews for Focus Forward

1 person found this helpful  

Fine transcription job

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Focus Forward

Pros

Flexible, you can dictate how much work you can take in a day/week/month, pay is decent for this type of work, some dictation files are interesting to listen to and transcribe

Cons

Not much communication with superiors, work isn't always consistent, ebbs/flows with workflow, audio quality of files is sometimes terrible, lots of files to be transcribed have people with accents that are difficult to understand

Advice to ManagementAdvice

More communication with your transcribers

15 Other Employee Reviews for Focus Forward (View Most Recent)

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  1. 2 people found this helpful  

    Another Day, Another Dollar - A Means to an End

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA

    I have been working at Focus Forward full-time

    Pros

    Growing company - they are expanding and planning on hiring a lot of new employees within the next 6 months. Coworkers are friendly and make the environment enjoyable. There will be free food in the kitchen on random days (donuts, chips, popcorn), free coffee every day, and free lunches for rewards (i.e. hitting $1M in sales and providing pizza for the day)

    Cons

    Management is terrible, very condescending. Turnover is extremely high and employees are viewed as something easily replaceable. Benefits are not that good, and there is no paid overtime. Workload is very back and forth. There are times when the company is extremely busy, and there are times when the company is terribly slow.

    Advice to ManagementAdvice

    Value your employees and stop micromanaging.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Run...don't walk from Focus Forward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Fort Washington, PA
    Former Employee - Anonymous Employee in Fort Washington, PA

    I worked at Focus Forward full-time for more than a year

    Pros

    New office space. Some new technology.

    Cons

    The turnover here is troubling. They provide little training, and poor salary. Employees are in constant fear of loosing their jobs to the whims of the owner. Owner and owners Mother are abt to scream at employees in full view of peers, rather than handle situations in a calm and productive environment. There is little focus to the company, and there seems to be no plan, other than survival. Recruiters are treated horribly, it's a numbers game and they are paid bottom dollar and no value is given to their contributions. Micromanagement is rampant.

    Advice to ManagementAdvice

    Trust and value your employees.

    Doesn't Recommend
    Negative Outlook
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