There are newer employer reviews for Focus Forward
There are newer employer reviews for Focus Forward

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Helpful (1)

Fine transcription job

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Focus Forward

Pros

Flexible, you can dictate how much work you can take in a day/week/month, pay is decent for this type of work, some dictation files are interesting to listen to and transcribe

Cons

Not much communication with superiors, work isn't always consistent, ebbs/flows with workflow, audio quality of files is sometimes terrible, lots of files to be transcribed have people with accents that are difficult to understand

Advice to Management

More communication with your transcribers

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  1. Helpful (2)

    Another Day, Another Dollar - A Means to an End

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA

    I have been working at Focus Forward full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Growing company - they are expanding and planning on hiring a lot of new employees within the next 6 months. Coworkers are friendly and make the environment enjoyable. There will be free food in the kitchen on random days (donuts, chips, popcorn), free coffee every day, and free lunches for rewards (i.e. hitting $1M in sales and providing pizza for the day)

    Cons

    Management is terrible, very condescending. Turnover is extremely high and employees are viewed as something easily replaceable. Benefits are not that good, and there is no paid overtime. Workload is very back and forth. There are times when the company is extremely busy, and there are times when the company is terribly slow.

    Advice to Management

    Value your employees and stop micromanaging.


  2. Helpful (3)

    Run...don't walk from Focus Forward

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Washington, PA
    Former Employee - Anonymous Employee in Fort Washington, PA

    I worked at Focus Forward full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    New office space. Some new technology.

    Cons

    The turnover here is troubling. They provide little training, and poor salary. Employees are in constant fear of loosing their jobs to the whims of the owner. Owner and owners Mother are abt to scream at employees in full view of peers, rather than handle situations in a calm and productive environment. There is little focus to the company, and there seems to be no plan, other than survival. Recruiters are treated horribly, it's a numbers game and they are paid bottom dollar and no value is given to their contributions. Micromanagement is rampant.

    Advice to Management

    Trust and value your employees.


There are newer employer reviews for Focus Forward
There are newer employer reviews for Focus Forward

See Most Recent

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