Glassdoor is your free inside look at Follett Higher Education Group reviews and ratings — including employee satisfaction and approval rating for Follett Higher Education Group CEO Tom Christopher. All reviews posted anonymously by Follett Higher Education Group employees.
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Current Employee – been working at Follett Higher Education Group
Pros – Ability to telecommute 2 days a week and other options for an "alternative work arrangement". This is a great benefit.
Some good departments with some very nice people.
Some interesting applications (although many of them are a bit dated)
Cons – Management looks out for management (only) and, in a large number of departments, employees are poorly treated. At first I thought it was just my team but after working there for many years I've found it to be true in a large number of departments after talking to other employees. A disturbingly large number of poor low/middle managers. There are some managers that are excellent but they are in the minority.
Many teams are given very large workloads and are expected to work long hours often with little recognition - employees are simply resources to be used and little more.
Low annual compensation, although the bonus plan can be pretty decent.
Advice to Senior Management – Value your employees, you don't have much of a company without them. Clean-house on lower and middle management (most of upper management I worked with were decent) and break up the "old-boys" network. I worked with many teams and I heard the same stories about how managers would stick with other managers to save each others skins and make the employees take the fall for mistakes.
Employees are treated as disposable. As a professional, it's difficult, insulting, and demeaning being treated like some low-level, uneducated employee that is expendable.
No, I would not recommend this company to a friend
2011-08-07 05:38 PDT
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