Follett Higher Education Group

  www.fheg.follett.com
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218 Employee Reviews (View Most Recent)

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Your Standard 9-5 Job (No Surprises)

Sales Associate (Former Employee) Grand Forks, ND

ProsA company that really embraces it's values; you are encouraged to remember these values and are held accountable to them from day one of your employment. Also, people that work at the bookstore locations full-time seem to be very enthusiastic about their job and truly care about customer service and how the company is perceived. Finally, the company does a great job at keeping up to date with innovation and having unique campaigns that help them rise above the competition.

ConsThe pay for sales associates is quite low (on the other hand, in-store discounts tend to offset this negative aspect). Secondly, bookstores try to impress regional management by leaps and bounds; for instance, when a regional manager visits the store, drastic measures are taken to ensure that the manager does not see what typically goes on at the store: heaps of books in disarray, messy work areas, and employees not following dress code.

Advice to Senior ManagementWork with publishers to not price gouge the textbooks that you're selling.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Used to be a great company to work for, not so much anymore

    Team Lead (Current Employee) Miami, FL

    I have been working at Follett Higher Education Group full-time for more than 10 years


    Pros: Flexible schedule; fun working with coworkers; Cons: Don't understand the decisions that are made - so much… Advice to Senior Management: You get what you pay for No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to start off working for college students

    Customer Service (Former Employee) Northridge, CA

    I worked at Follett Higher Education Group as an intern for less than a year


    Pros: Great as a part-time job for college students because the… Cons: After the first two week of a new semester, the… Yes, I would recommend this company to a friend More
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