Follett Higher Education Group

www.fheg.follett.com
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There are newer employer reviews for Follett Higher Education Group

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Your Standard 9-5 Job (No Surprises)

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Grand Forks, ND
Former Employee - Sales Associate in Grand Forks, ND

I worked at Follett Higher Education Group part-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

A company that really embraces it's values; you are encouraged to remember these values and are held accountable to them from day one of your employment. Also, people that work at the bookstore locations full-time seem to be very enthusiastic about their job and truly care about customer service and how the company is perceived. Finally, the company does a great job at keeping up to date with innovation and having unique campaigns that help them rise above the competition.

Cons

The pay for sales associates is quite low (on the other hand, in-store discounts tend to offset this negative aspect). Secondly, bookstores try to impress regional management by leaps and bounds; for instance, when a regional manager visits the store, drastic measures are taken to ensure that the manager does not see what typically goes on at the store: heaps of books in disarray, messy work areas, and employees not following dress code.

Advice to Management

Work with publishers to not price gouge the textbooks that you're selling.

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  1. Used to be a great company to work for, not so much anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Miami, FL
    Current Employee - Team Lead in Miami, FL

    I have been working at Follett Higher Education Group full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule; fun working with coworkers;

    Cons

    Don't understand the decisions that are made - so much for valuing the employee :-((

    Advice to Management

    You get what you pay for

  2. Great place to start off working for college students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Customer Service in Northridge, CA
    Former Intern - Customer Service in Northridge, CA

    I worked at Follett Higher Education Group as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great as a part-time job for college students because the store is on campus.

    Cons

    After the first two week of a new semester, the work began to slide down.

There are newer employer reviews for Follett Higher Education Group
There are newer employer reviews for Follett Higher Education Group

See Most Recent

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