Follett Higher Education Group

www.fheg.follett.com
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There are newer employer reviews for Follett Higher Education Group

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Cashier position, mostly what you'd expect.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service in Berkeley, CA
Former Employee - Customer Service in Berkeley, CA

I worked at Follett Higher Education Group part-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great delegation of duties, a very smooth running operation. Not a difficult position, a good experience for a college student or recent grad looking for work.

Cons

Employees are not trusted at all, you are assumed to be stealing all the time. Training consisted of watching propaganda videos of "past employees" who got caught and punished for stealing. You primarily have to deal with college students complaining about how expensive their textbooks are

Advice to Management

You're doing great, I'm sure you're making a pretty penny.

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  1. Overall, the company is okay to work for. Driven by text infrastructure, some challenges with vision on future.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Chicago, IL
    Current Employee - Anonymous Employee in West Chicago, IL

    I have been working at Follett Higher Education Group full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Private company, market leader, flexible work schedules

    Cons

    Change management, lack of focused future direction, cross functional leadership tension, lack of cohesive corporate direction. Focus on tenure versus skill set of management in times of change, hires experts in field but then are not open to change. Legacy thinking and processes versus recognizing the need for change due to industry changes.


  2. Okay for a college student, but generally unreasonable policies concerning the expectations of min. wage workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Follett Higher Education Group part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Convience of being an on campus employer of students as well as being flexible in terms of working around a students schedule.

    Cons

    Because of the ease with which they can hire students, you are easily replacable and as such they have rigorous demands of you for day to day work and usually poor pay with no benefits.


There are newer employer reviews for Follett Higher Education Group
There are newer employer reviews for Follett Higher Education Group

See Most Recent

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