There are newer employer reviews for Footsmart

1 person found this helpful

Good experience, but at a cost

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Atlanta, GA
Current Employee - Anonymous Employee in Atlanta, GA

I have been working at Footsmart full-time

Pros

Meeting good people as they come through. Getting good experience.

Cons

Incompetent and Illogical management, means it is impossible to succeed in tis environment. They are always trying to do more with less. Less staff... less pay increases.

Advice to ManagementAdvice

Take care of your dedicated employees. You are burning out good people.

Doesn't Recommend
Negative Outlook
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  1. 2 people found this helpful

    A fantastic learning experience.

    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Footsmart full-time

    Pros

    Leaders are concerned with the growth of the individual to benefit the company as a whole. There are many opportunities to take on new responsibilities and learn from Benchmark's seasoned talent. A new HR team works diligently to ensure the happiness of the staff, aligned goals and a consistent culture.

    Cons

    You have to learn to love talking about foot issues.

    Recommends
  2. 3 people found this helpful

    For the non believers - A company that should be Outlawed !!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Norcross, GA
    Former Employee - Customer Service Representative in Norcross, GA

    I worked at Footsmart full-time (less than a year)

    Pros

    A paycheck in a financial time of despair, just for someone who not looking for job security or a sense of appreciation, not for the insecure. In other words, if you are looking for short term employment, this would be the right kind of place.

    Cons

    Everything negative that has been posted about this company is true, when you leave and you will decide to leave, make no mistake, and for the hand full of people that has given this company their loyalty they have already accepted that they are in a pit of a job, but for varies reason such as just staying until they finish school, or due to the type of work schedule you have there, just haven't put any time into looking for something else. You even have those still there because they can remember better times with the company and I guess they are waiting for those standards to come back.

    Problem with the last thought is before that can happen though you would have to get rid of the bad management team and replace them with people who actually have management training and experience. The people in these positions there are no more no less than slave overseers. When injustices have been done at Footsmart, and you speak on any given issue, you get labeled and are handled in such a way, you have no options but to quit, but even worse they are going to bombard you with occurrences, right down to one for every one minute you are late on the phones, you reach 13 and they don't come off for a year- 2 more and you are terminated. They have ways to make this happen, even if they have to add overtime hours to your schedule on your scheduled days off in hopes the original schedule is honored and you don't look to see again if they have stoke something in without informing you. Hoping that you don't show up, and oops there you go with another occurrence

    Work or job performance doesn't count here, customer compliments situations or job well done, doesn't count here if they are gunning for you. Oh, and customers beware, they got tricks for you too. All I can add right now is job seekers beware !!!!

    Advice to ManagementAdvice

    Stop trying to redesign the definition of Manager, it does outline certain characteristics and if your personality or qualifications don't fit the bill, please don't consider yourself one that this title is referring to. That would be "Not."

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