There are newer employer reviews for Forever 21
There are newer employer reviews for Forever 21

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Helpful (1)

Too much work little pay

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate
Current Employee - Sales Associate

I have been working at Forever 21 part-time (More than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Great coworkers. Okay pay rate

Cons

Crazy district manager. Too many hours on feet with only a 30 minute break. Store manager doesn't know how to run store, No benefits

Advice to Management

Learn how to run the floor

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  1. Incredibly disorganized, many of the managers didn't dictate jobs well and many of the workers were lazy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Forever 21 part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I got to meet a lot of great people.

    Cons

    Disorganized, if you're willing to work, you end up doing all of the work while others goof off. No one there seemed to enjoy their jobs.

    Advice to Management

    Fire people who do not do their jobs.


  2. Helpful (6)

    Company Culture and Vision Lacking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Los Angeles, CA
    Current Employee - Analyst in Los Angeles, CA

    I have been working at Forever 21 full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working at corporate HQ provides an in depth look at what the company's business model is and what they are hiding. The pros: the atmosphere in the accounting department is very laid back except on month and year ends. It's very much like a school environment where you can exchange ideas and have open dialogue with your peers.

    Cons

    Although you do have open dialogue with your peers, the managers are a different story. 90% of management are very vague about what they want and I believe a large portion of them to have very little subject matter experience. There is also a culture of "managing" by fear and I have witnessed one Director use a personal grudge as grounds to lay off a worker. The turnover at corporate is roughly around 50% and the systems are all developed in house. Information availability is lacking so decision making is very reactive or even non existent.

    Advice to Management

    Change has to start at the top. The founder needs to realize that being surrounded by "yes" men is not a good way to go about running the company. He needs to update the digital infrastructure of the company because it will not support the company going further. He needs to put competent people in key positions (case in point, the warehouse managers are all relatives but they believe manual work is faster than machines and their key solution is to hire more temp workers). Destroy this culture of ruling by fear and actually use encouragement to retain key talent. If it doesn't start at the top, then there is really no way change will occur.


There are newer employer reviews for Forever 21
There are newer employer reviews for Forever 21

See Most Recent

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