Forever 21

  www.forever21.com
  www.forever21.com
There are newer employer reviews for Forever 21

 

Not enough for the amount of work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Manager in Exton, PA
Current Employee - Assistant Manager in Exton, PA

I have been working at Forever 21 full-time (more than an year)

Pros

Getting to know the newest fashion trends first. Being able to wear the newest trends at work.

Cons

The company does not pay very well for the amount of work they expect you to do. Customers are often dissatisfied with the return policy and many times you are yelled at for it. The company also does not have a good discount for their employees.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1478 Other Employee Reviews for Forever 21 (View Most Recent)

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  1. 1 person found this helpful  

    Rollercoaster it has its great days, good days, bad days, and horrible days

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    Co-workers become family. I work with some people that have become life long friends and people I will never forget.

    Cons

    Managers tend to promote friends instead of someone that really deserves it. A lot of gossip goes on through out the store. You can be written up over only someones word against yours.

    Advice to ManagementAdvice

    Run the business like a business!

  2. 12 people found this helpful  

    Horrible environment, made me stronger for other opportunities someplace else!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Executive in Los Angeles, CA
    Former Employee - Former Executive in Los Angeles, CA

    I worked at Forever 21 full-time (more than 8 years)

    Pros

    1) Gets you experience
    2) New building but surrounding area is still ghetto
    3) Makes you a stronger person to experience how bad a company can be. Makes me really appreciate my new job someplace else.

    Cons

    • Unprofessional & Unorganized – several “managers” are not qualified to lead. They are placed into those positions for other reasons. Certifications & degrees don’t mean much as you have MBAs, CPAs, IT certs, etc that are not making as much as those that have the right connections in the company. While you can have an enjoyable experience, the average employee has encountered all too often these degrading managers. The workload doesn’t make sense when you can be making either the same salary or higher at another job doing much less.

    • Constant Turnover & Unhappy Employees – due to the aforementioned above, the of disarray of knowledge runs across all departments. The loss of knowledge due to long experienced employees leaving creates more chaos. In general, many employees are unhappy as there is no leadership and lack of appreciation shown for work accomplished. There are actually some very talented employees that have done A LOT to help the company keep afloat even with the limited resources. Important employees are let go without a reasonable attempt to retain them. This obviously shows the lack of appreciation or the company knows they are unable to compete with outside salaries so they try to save face by not making a retarded counter offer. It is widely known by recruiters and other companies that employees here are underpaid (as mentioned before, some are taken care of, but the majority in mid-level and lower positions are well below). Employees that have toughed it out a few years here should be able to do well in other companies and those that have left, are usually much happier and enjoy a better quality of life. Those that are stuck, don’t be afraid, explore what your options are and give yourself a chance to see what other companies can offer.

    • Constantly Changing –I have experienced horrible times and thankfully with all the turnover, several (not all) of those that made entire departments horrible have left. However, ultimately, the mood of the company remains the same as not much has changed in how employees are perceived over the past 10 years. Don’t expect to make changes, especially if you are unhappy with upper management. You learn to either deal with it or move on. Complaining and trying to make a change only hurts yourself, don’t think HR will protect you as they are not in control (although all the retarded company memos that are sent out will lead you to believe there is a sense of employee care). Only if you are willing to take it all the way, meaning, retain a lawyer, call osha, and really want to take this unethical behavior to court, your are better off finding a way to manage or leave. In the end, its not worth it, as there are much better options out there. The company may fail on its own with these constant struggles. Main focus is sales sales sales and open 50 million stores everywhere with no regard for the infrastructure. Systems within the company are a mess, same data does not match across different programs, processes are too manual. Purchasing/replacing software will not fix these problems as the same problems will reoccur because no one is evaluating the process of how things are done. While there is constant turnover, most recently, a number of higher ranking individuals left/will be leaving. Although, this happens all too often, it should remind you that this is not a stable company to be in for the long haul. Get your experience and use it to find something better. Again, those that feel stuck, you will be much worse off when all the chaos finally catches up and you are scrambling to find a job, start looking, be prepared & evaluate your options. Back to the horrible times, there are still managers there that degrade and belittle employees like they are in elementary school. These control freaks are way out of touch with employees. Don’t expect this behavior to change. They give their lives to the company, working long hours away from family (if you can even call the life at home they have a true family), and for what? Just think about it, employees have left because they DO NOT want to move up in the company because it is just not worth it.

    • Final Words - I never felt proud to work here. When you find out about all the contradictions of mgmt, it just amazed me. Especially the religious front they put on, god this god that but yet the dirty things they do to people. The is definitely not a company you want to do business with unless you are financially prepared to protect yourself. Very unprofessional to say the least.

    Again, you can very well have an enjoyable experience and do well here (depending on who you work with) but for the majority, this is NOT the case.

    Advice to ManagementAdvice

    "Upper" Mgmt doesn't deserve any advice. My advice is to the many that feel stuck, at least search other companies and go on other interviews. I know its tough to find another job and you might just be settling because you've been at F21 for a while but I"m sure you already know that the majority of those that have left are enjoying their lives so much more.

    You all know the shadiness that goes on here, are you proud to be a part of that?

    This is not a place for a career, at least not for that wanting more out of life. If you're willing to settle, then good luck to you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Forever 21

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