There are newer employer reviews for Forever 21

Not enough for the amount of work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Manager in Exton, PA
Current Employee - Assistant Manager in Exton, PA

I have been working at Forever 21 full-time (more than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Getting to know the newest fashion trends first. Being able to wear the newest trends at work.

Cons

The company does not pay very well for the amount of work they expect you to do. Customers are often dissatisfied with the return policy and many times you are yelled at for it. The company also does not have a good discount for their employees.

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  1. Not exactly what I hoped for, but it was a learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Forever 21 part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Employee discount (but not much of one), lots of great coworkers and customers, trendy clothes/accessories, steady customer flow

    Cons

    Confining policies, lots of work but minimal focus on customers, floor is constantly changing without notice (makes it hard to know where things go)

    Advice to Management

    Train your employees well! Not only was I not trained well at all, but many of my coworkers also felt unsatisfied with how their training, or lack of, went. It left us feeling lost for longer than needed. Undoubtedly, we would have performed our jobs better sooner in the game had we more advice.

  2. Disorganized management, lack of care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Novi, MI
    Former Employee - Sales Associate in Novi, MI

    I worked at Forever 21 part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Young crowd
    Easy to get a job as a Sales Associate
    Opportunity to work long hours if you need to
    Discount on already cheap clothing

    Cons

    High turnover rate for managers
    The store gets extremely messy, on busy days be prepared to be there until 1am cleaning up and putting clothes away (store closed at 9)
    You have to clock in and take breaks at specific times or it's "three strikes and you're out"

    Advice to Management

    Try to reduce the turnover rate for store managers in order to keep things more organized

There are newer employer reviews for Forever 21

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