Forrester Research

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Great company, great culture, but going through some growing pains

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Forrester Research full-time

Pros

The ability to work with some really smart folks, work/life balance, and it encourages (for the most part) you to be creative.

Cons

Pay is below market. They don't quite promote from within on the sales side.

Advice to ManagementAdvice

Listen to your front line sales staff. Not towing the company line doesn't mean they're disloyal...it means that an open line of honest dialogue is warranted.

Other Reviews for Forrester Research

  1. 1 person found this helpful  

    Renewed Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accou
    Current Employee - Accou

    I have been working at Forrester Research full-time

    Pros

    - Forrester is just renewed in 2013 in many ways
    - New Compensation structure
    - New Sales management
    - New improved internal tools, like SFDC, and many others, really cool
    - Better pay

    Cons

    - Forrester needs to think big, they are the Gartner of Marketing and do not realize
    - HOpefully the new sales director will solve this problem
    - Depends on territory you get. as always

    Advice to ManagementAdvice

    Please, keep the work in 2013. You just changed everything and feels good, now FOCUS.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Why you should consider Forrester

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Forrester Research full-time for more than 3 years

    Pros

    Working with some of the smartest minds in the technology industry as well as having C level execs from top Fortune 500 companies as your clients. Autonomy, freedom a big company ethic with a small company mindset and a pretty happy company culture. Average tenure is high with hundreds of folk across departments having been with the company for 10+ years. A hugely respected name to build your own personal brand around. George Colony is a fabulous, inspirational CEO but could be more involved with spending time getting to know with his teams outside of head office in Cambridge, USA.

    Cons

    Too US-centric at time although big strides are being made and the board have finally realized the importance of EMEA and APAC. Too many radical changes introduced in 2012 for the teams to keep up with which resulted in loss of potential earnings from sales and an unusual spike in attrition. A penny pinching attitude at times to save a few thousand dollars when the real cost of losing great people runs into the hundreds of thousands in lost revenue, hiring and training.

    Advice to ManagementAdvice

    Spend more time listening to the people on the ground and in the trenches. Not just in vast open forums, but each member of the board should once a month take a small group representing a cross section of departments and seniority for a few drinks or dinner and really talk. Each Exec could take a table of 10 out for dinner once a month and within a year, everyone in the company would get to spend some quality one on one time with a Director and have a voice. Genuis. To introduce a bit more fun as everyone that works at Forrester is deeply commited, so some down time to get to know each other works wonders.

    Recommends
    Positive Outlook
    Approves of CEO
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