Forrester Research
3.3 of 5 251 reviews
www.forrester.com Cambridge, MA 1000 to 5000 Employees

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3 people found this helpful  

A great career start heads south

Researcher (Former Employee)
Cambridge, MA

ProsForrester is a relatively small company that tries to foster an exciting and collegial environment for its younger employees.
The senior management goes out of its way to offer transparency in the company's strategy and performance, and it often does so with a great sense of humor and vitality.
There is always opportunity to take ownership of a special project, advance a new methodology, or own a process.

ConsForrester often thinks and tries to act like a billion dollar company, but its execution always resembles that of a small company. This translates to a constant state of very high expectations and few resources to realistically pull anything off well. This often trickles down to frustration as the worker bees must "make it work" and deal with tactical headaches.
Salaries are very low, especially for recent graduates and negotiation is not possible. The expectations for quality, volume, and turnaround of work are unreasonably high in my own experience, given the lack of compensation. In general, competent employees are overworked while others slide by.
The opportunity to take on more responsibility and do additional work is always available, but only if an employee is willing to work much much more than 40+ hours per week. In time, taking on more work is "rewarded" by a reset in manager expectations such that the overtime being put in (and not compensated for) is considered normal or the low bar.
Standards for promotion vary wildly for the same positions around the company, leading to some animosity among junior research staff. At times it seems some are rewarded because they market themselves, almost shamelessly, to get ahead.

Advice to Senior ManagementLearn how to reward and retain your human capital. Forrester tends to only value two types of people: Analysts (the product) and Sales (the distribution). This mode of thinking causes you to forfeit up and coming talent in research and probably elsewhere. In general, Forrester rewards great employees by burning them out with too many demands and little acknowledgement.

Keep up the good work everywhere else. I know many people love working at Forrester.

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    1 person found this helpful  

    If we knew what we were doing, it wouldn't be called research. -- Einstein

    Research Associate (Current Employee)
    Cambridge, MA

    I have been working at Forrester Research


    Pros: Free access to the research :) Cons: This is not a meritocracy. The mediocre and complacent are highly valued and rewarded while the best and… Advice to Senior Management: Stop rewarding incompetency. More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Great name, but a dying business model and waning influence

    Senior Analyst (Current Employee)
    Cambridge, MA

    I have been working at Forrester Research


    Pros: +The people you work with. The research and sales people are top notch, not that management would notice. + The recognition you get in the industry.… Cons: - The business model is changing and management seems to lack the foresight to understand that the syndicated research model is dying. Listen to some… Advice to Senior Management: + Rethink your business model. Realize that Web 2.0 is killing your business and adjust. + Get rid of the multiple and unnecessary levels of management.… No, I would not recommend this company to a friend More
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