Forrester Research

  www.forrester.com
  www.forrester.com
There are newer employer reviews for Forrester Research

3 people found this helpful  

A great career start heads south

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Researcher in Cambridge, MA
Former Employee - Researcher in Cambridge, MA

I worked at Forrester Research

Pros

Forrester is a relatively small company that tries to foster an exciting and collegial environment for its younger employees.
The senior management goes out of its way to offer transparency in the company's strategy and performance, and it often does so with a great sense of humor and vitality.
There is always opportunity to take ownership of a special project, advance a new methodology, or own a process.

Cons

Forrester often thinks and tries to act like a billion dollar company, but its execution always resembles that of a small company. This translates to a constant state of very high expectations and few resources to realistically pull anything off well. This often trickles down to frustration as the worker bees must "make it work" and deal with tactical headaches.
Salaries are very low, especially for recent graduates and negotiation is not possible. The expectations for quality, volume, and turnaround of work are unreasonably high in my own experience, given the lack of compensation. In general, competent employees are overworked while others slide by.
The opportunity to take on more responsibility and do additional work is always available, but only if an employee is willing to work much much more than 40+ hours per week. In time, taking on more work is "rewarded" by a reset in manager expectations such that the overtime being put in (and not compensated for) is considered normal or the low bar.
Standards for promotion vary wildly for the same positions around the company, leading to some animosity among junior research staff. At times it seems some are rewarded because they market themselves, almost shamelessly, to get ahead.

Advice to ManagementAdvice

Learn how to reward and retain your human capital. Forrester tends to only value two types of people: Analysts (the product) and Sales (the distribution). This mode of thinking causes you to forfeit up and coming talent in research and probably elsewhere. In general, Forrester rewards great employees by burning them out with too many demands and little acknowledgement.

Keep up the good work everywhere else. I know many people love working at Forrester.

Approves of CEO

272 Other Employee Reviews for Forrester Research (View Most Recent)

Sort: Rating Date
  1.  

    Great Work-Life Balance, supportive mid-level managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Research Associate in Boston, MA
    Current Employee - Research Associate in Boston, MA

    I have been working at Forrester Research

    Pros

    Great Work-Life Balance, supportive mid-level managers, tons of smart people to learn from, opportunities for growth.

    Cons

    After the Jupiter-acquisition, the company seems to be having growing pains, and moving from a very client-focused business to a very profits-focused business.
    Compared to other similar market research firms, it seems that Forrester tends to pay less competitively.

    Advice to ManagementAdvice

    It seems like the upper management has lost some of the entrepreneurial vision that George Colony set out with; and are now just focused on squeezing dollars out of clients.
    Also, the role-based model works -- but only to an extent -- they refuse to acknowledge that industry based research is also critical to the clients in conjunction with role based research

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    If we knew what we were doing, it wouldn't be called research. -- Einstein

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Research Associate in Cambridge, MA
    Current Employee - Research Associate in Cambridge, MA

    I have been working at Forrester Research

    Pros

    Free access to the research :)

    Cons

    This is not a meritocracy. The mediocre and complacent are highly valued and rewarded while the best and brightest are reprimanded for questioning authority. Also, it doesn't pay terribly well, and the bonus schema is awful.

    Advice to ManagementAdvice

    Stop rewarding incompetency.

    No opinion of CEO
There are newer employer reviews for Forrester Research

Work at Forrester Research? Share Your Experiences

Forrester Research

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.