There are newer employer reviews for Forrester Research

Helpful (2)

A great first step into IT....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Executive
Former Employee - Account Executive

I worked at Forrester Research full-time (more than 5 years)

Recommends
Neutral Outlook
Disapproves of CEO
Recommends
Neutral Outlook
Disapproves of CEO

Pros

You get close access to key technology decision makers and industry experts. It's fun to be hearing about technologies before they are widely adopted.

Cons

Forrester Research is a company that is stuck. The Management team lacks the vision to grow the company out of the same footprint that it's been in for the past 5-10 years and is losing it's place as a true market visionary. Forrester provides a lessening level of pragmatic, actionable relevance to decision makers. The sales compensation plan used to provide an opportunity to make good money but that changes after a run of extremely poor sales leaders and their sad thoughts around new account planning and compensation models.

Advice to Management

Expand into consulting. Acquire a brand name deal advisory firm. Change the face of Forrester from being an online subscription company to a firm that advises clients at the highest level. it's time to morph Forrester into a consulting/advisory/research power. That's only going to happen when the current CEO and founder steps aside and allows a more business minded individual to take the company to Forrester 2.0 and away from it's current, diminished self.

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  1. Helpful (3)

    If you're in Sales, keep looking...

    Former Employee - Sales in Cambridge, MA
    Former Employee - Sales in Cambridge, MA

    I worked at Forrester Research full-time (more than 5 years)

    Pros

    Amazing colleagues. So many, like the analysts, are brilliant.
    Strong brand
    Excellent benefits

    Cons

    In sales, there's no work/life balance. If you're based out of Cambridge, you have to be at your desk every day. The office is on the outskirts of Cambridge in the middle of nowhere.

    When Forrester misses revenue goals, like it has been for the past 2 years, they panic, micro-manage, re-org the sales force, and fire executives. The pressure for sales becomes intolerable. Even when times are good, they micro manage (daily activity reports and daily call counts).

    The company lacks diversity - it's primarily young, caucasian, over-achievers.

    Low salaries for the industry.

    Advice to Management

    Look for a buyer. If you haven't hit $1 billion by now, you never will.

  2. Good people, good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Forrester Research full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work/life balance
    Good name
    Smart people
    Young atmosphere

    Cons

    Smart people
    Bad location
    Organizational structure can be confusing

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