Forrester Research

  www.forrester.com
  www.forrester.com
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4 people found this helpful  

Amazingly fulling work, but lack of focus and marketing support makes it hard to get things done.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Research Director in Cambridge, MA
Current Employee - Research Director in Cambridge, MA

I have been working at Forrester Research full-time (more than 5 years)

Pros

- As an analyst, you get paid to research and help clients on topics your passionate about.
- The work can be incredibly fulfilling and access to top tier press and execs is unparallel.
- A very strong promote from within culture and somewhat of a meritocracy for analysts.
- Great benefits and personal time off; but tricky to use all of the time given.
- Excited about recent leadership changes and hope we continue to hire execs from outside.

Cons

- Too many priorities that makes it difficult for research managers and their teams to focus.
- All research teams and analysts goaled but some get more marketing support than other.
- Lack of investment in the core product and website that,hampers analyst and sales performance.
- Recent sales changes have impacted company wide performance; but optimistic it's fixable.
- Lack of product marketing making it difficult for sales to sell without tapping analysts for help.
- Long hours and travel like a consultant but compensation isn't as comparable.

Recommends
Positive Outlook
Approves of CEO

272 Other Employee Reviews for Forrester Research (View Most Recent)

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  1. 1 person found this helpful  

    Lots of good, and lots of not so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forrester Research full-time (more than 3 years)

    Pros

    Great low and mid-level people to work with. Analysts are a bit entitled but mostly good colleagues

    Cons

    Bad habit of internal promotion as a reward for long service, rather than getting the right person for the job. Evident at higher levels of management in the company, at the director level and above.

    Advice to ManagementAdvice

    Great analysts do not make great managers or leaders.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Best professional experience of my 20-year career so far. Superb.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Cambridge, MA
    Current Employee - Senior Analyst in Cambridge, MA

    I have been working at Forrester Research full-time (more than an year)

    Pros

    -Best management chain of my career. They sustain trust, uphold integrity and encourage risk-taking. Bravo!
    -The visibility is incredible, and we have the opportunity to influence and inform people at all levels of industry.
    -Many opportunities to pursue new areas of research and engage with clients.
    -Leadership team asks for and responds to candid feedback, and owns up to mistakes.
    -Fantastic clients and the nature of the work makes keeping them happy a natural outcome. It's truly inspiring.

    Cons

    -Time management is hard. You will work very hard and the pay is only 'just enough' (but if you're in research for big money then you're in the wrong career!).
    -Constant context switching in the analyst role (research, consulting, inquiry, internal) is inefficient. Needs more focus, less clutter.
    -Bureaucracy can get a little out of hand. Takes months to get new research through the laborious editing process despite having fabulous people doing the editing.

    Advice to ManagementAdvice

    -Invest and mature the HR org so they can actively help employees find and develop their strengths.
    -Perfection is the enemy of great - shorten the research value delivery chain.
    -Recognize the inherent inefficiency of constant context switching, and focus the research role on fast, collaborative, high-value research delivery.

    Recommends
    Positive Outlook
    Approves of CEO
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