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Great place to build a career

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Business Analyst in Cambridge, MA
Current Employee - Business Analyst in Cambridge, MA

I have been working at Forrester Research full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Working with extremely smart people and very flexible work environment. Great benefits, 401K matching and located on the T near Alewife.

Cons

Constant changes aren't for everyone, need to be willing to frequently adjust when these happen. Even though the office is on the T, many people long for the days when the office used to be in Kendall Square.

Advice to Management

Need to get better at communicating out changes, but overall a pleasure to work for.

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  1. Helpful (6)

    Management skills or lack there of!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester Research full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    With the inclusion of consultants to take the place of advisors who write the research things are at least in the right direction.

    Cons

    Management is all over the board in terms of strategy and the Human Resources department is useless and can't be trusted. BEWARE. Consistent change of direction makes it difficult especially for the customer facing employees

    Advice to Management

    Stop drinking the Kool-Aid and train your managers to be good managers that understand that the on-boarding experience and on-going communications for best interest of the employees is their a major focus or the revolving door will continue. Boomerangs come back only when they see positive change.


  2. Helpful (6)

    Downward spiral

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Forrester Research full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent benefits, esp vacation, beautiful work space, smart people. If working for the right person, flexibility is there in terms of work from home and other life balances If you work on one of the larger Tech vendor accounts, you are golden at Forrester as that is the sweet spot in terms of the product fit. And the subject matter is very interesting and some of the products & analysts are impressive Can be challenging in a good way; constantly learning

    Cons

    The beautiful work space is now in one of the most congested parts of Cambridge. Tough not only for employees but also clients coming from airport.

    Amount of change is at all time high and not for the better. Losing credibility with clients because every few weeks Forrester changes direction. We are supposed to be guiding our clients, not confusing them.

    Comp plan for Account Managers/Sales is very weak and just over 1/3 of the team makes plan. Way too low which is a sign management is out of touch with reality

    Bloated and ineffective middle management. They are paper pushers who do nothing to actually help you be successful. Need to walk the walk not just talk the talk There isn't really managing in a positive sense. No one to really bounce ideas off of and to roll up sleeves and help to find solutions to challenges. To their defense, that is how upper management sets it up; those that question this approach end up being shown the door or fall out of favor.

    Not an open environment for honest feedback.

    Haven't launched a new product in years. Becoming irrelevant. You can only sell so much of the same thing to the same accounts when you hit that point of diminishing returns. Even the strong products are facing stiff competition and nothing seems to be in the pipeline in terms of product dev

    Analysts are leaving in droves. Hard to sell IP when the players are continually changing. We "sell" our analysts so when they only stay a few months or barely a year, it's tough to "sell" this to clients.

    Advice to Management

    Listen to those in the trenches, not just those folks making plan but more importantly those that are not. Why are they not? It's not always because they are not "doing their job" Lots of other factors can contribute to the fact that 2/3 of the sales team isn't at plan. Chief Sales guy is an improvement but still out of touch and surrounded by Forrester "lifers" who mostly have never worked anyplace else and are "yes men.


There are newer employer reviews for Forrester Research
There are newer employer reviews for Forrester Research

See Most Recent

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