There are newer employer reviews for Four Seasons

Helpful (1)

Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant Manager in Houston, TX
Former Employee - Assistant Manager in Houston, TX

I worked at Four Seasons full-time

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Good benefits, comp nights at any hotel (if available)

Cons

Bad work/life balance. Managers put in a lot of hours, especially those in those in the F&B department. Several departments are understaffed. Salaries are no the best unless you're senior management.

Advice to Management

Work on the work life balance issue, listen to your employees.

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  1. What began as excitement for the opportunity ended up as heartbreaking disappointment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook II in Atlanta, GA
    Former Employee - Cook II in Atlanta, GA

    I worked at Four Seasons full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    One of the best benefits packages around. Excellent healthcare coverage, generous hotel discounts and comps for all their properties worldwide, and many morale boosting events like company picnics, employee appreciation dinners and so forth. The culture is strong and your coworkers feel like family.

    Cons

    Very high employee turnover which led to poor teamwork and low morale. Managerial support was lacking and there is a huge divide between salaried and hourly employees. Employee reviews left you blindsided and confused without offering any constructive pathways to improvement. Experience and satisfaction varies widely from property to property.

    Advice to Management

    You need to take a good hard look at why you have such a high employee turnover rate, especially in a down economy where jobs can be scarce. Management is not about who has the highest title or the most perks, it's about leadership by example, service to your team and accepting responsibility when things fall short. To be excellent you have to treat people excellent and that starts with your employees. Serve them well so they can in turn serve the guests even better.

  2. Overall positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Boston, MA
    Former Employee - Line Cook in Boston, MA

    I worked at Four Seasons full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    benefits were good - healthcare, 401K.
    Team spririt across departments.

    Cons

    They expected you to work overtime often! If you did not, you were not considered for promotion.

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