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1 person found this helpful  

Four Seasons...Beautiful hotels

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Food and Beverage Manager
Former Employee - Food and Beverage Manager

I worked at Four Seasons full-time for more than 5 years

Pros

Very fulfilling job. You will work with the best in the service industry. Most that work for Four Seasons have a true passion for their careers. Nice benefits that include complimentary stays at any Four Seasons (if available) and their 401K is solid. Another nice thing about working at FS was that most departments have more staff than other hotels because they need to provide luxury service. You will have an opportunity to work at some of the most beautiful places in the world if your willing to relocate.

Cons

There are many layers of management and a lot of decisions are made by executives that are not in touch with the ground level departments. In order to purchase the tools you need to do your job it will take weeks / months to receive ordered tools / materials. The salaries they pay their managers are average at best and raises each year are 1-3% of you current base salary. The raises apply to every manager in the hotel whether you are a high performer or a low hanging fruit, you will all get the same increase. Most FS managers that progress quickly are not born in the USA. Due to most departments staffing heavy the bottom line suffers greatly at Four Seasons, this has caused a lot of tension and even separation between the property owners and FS. The properties that have Unions will be much harder to work in as there is much more red tape in disciplining hourly employees.

Advice to ManagementAdvice

Listen to the department heads and assistant managers more. Before making decisions ask them their opinions. You should make raises based on performance and merit rather than simply giving the same increase to all the managers at the property.

Recommends
Negative Outlook
No opinion of CEO

Other Reviews for Four Seasons

  1. 1 person found this helpful  

    One star survey for four seasons hotel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA

    I worked at Four Seasons full-time for more than 5 years

    Pros

    Very friendly work environment with peers,good benefit,good salary

    Cons

    Too much pressure working 16 hrs a day or more,no lunch time for management.
    Stressful environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    good not great need to focus on development of the good people not the yes men,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Carlsbad, CA
    Current Employee - Manager in Carlsbad, CA

    I have been working at Four Seasons full-time for more than a year

    Pros

    great bennies. good people. The other managers are great and I have met wonderful people. HR is super helpful.

    Cons

    shity life work balance. 80=100 hour weeks in F&B. Can go months with out a day off. Use managers to fill in for line staff. Upper management dos not want to pay for full time work and works there assistant managers into the ground. They will be lucky to keep the really good people at this pace. looks like only the idiots will keep working and move up in this company. Just biding my time until I have enough years under the belt to move on.

    Advice to ManagementAdvice

    quite being so self absorbed and playing games with your managers. We practicably live together. it is no reason to pit one another against the other...from Carlsbad, ca

    Recommends
    Neutral Outlook
    Disapproves of CEO
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