Francesca's Collections

  www.francescas.com
  www.francescas.com
There are newer employer reviews for Francesca's Collections

2 people found this helpful  

Horrible environment. Do not work here.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Houston, TX
Current Employee - Anonymous Employee in Houston, TX

I have been working at Francesca's Collections full-time (more than 3 years)

Pros

Some fun, cordial, hard working employees.

Cons

Corporate office does not support field employees at any level. They do not take issues seriously nor do they respond in a timely manner. Upper management changes their direction every other day. The attorney that is running the company is running it into the ground. Benefits continue to be taken away and staff and hours continue to be cut. After they eliminated the COO, Theresa Backes, the company has not been the same. The family culture is gone and the company is not moving in the right direction.

Advice to ManagementAdvice

Make up your mind on the direction of the company. Listen to employee feedback. Not everyone can be wrong about management and things that need to be changed.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

223 Other Employee Reviews for Francesca's Collections (View Most Recent)

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  1. 3 people found this helpful  

    Horrible Employee treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Boutique Associate in Kansas City, MO
    Former Employee - Boutique Associate in Kansas City, MO

    I worked at Francesca's Collections part-time (more than an year)

    Pros

    Some of the girls I got to work with were great. When I first started they had really cute clothes and the managements was great. Good for someone wanting to start working retail, but would only recommend it for a couple months (there are better places to work)

    Cons

    Pay is low, awful communication between levels of management, LOW PAY, long hours, overwork their employees, company is growing too quickly and isn't focusing on their employees, no benefits for employees if sales goals are met (therefore no motivation to sell), lots of stealing, many tasks that can't be completed, high stress, dissatisfied customers that are hard to deal with, constantly moving/cleaning up after ignorant customers/ fixing displays--therefore disappointing the managers that expect more of you than you can accomplish no matter how much of a work-horse you are, discount is okay but many of the sales the customers get are just as good

    Advice to ManagementAdvice

    Focus on the stores you have rather than expanding the company. You make enough money every year to offer benefits to your employees if sales goals are met and you can pay them more per hour for all the work they do. Give each boutique more hours and positions so those working are not overworked and end up hating the store. Focus the vision of the store to make the job easier for employees to create displays and please the regional, zone, area mangers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Area Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager
    Former Employee - Area Manager

    I worked at Francesca's Collections full-time (more than an year)

    Pros

    Great products and easy dress code.
    Fun environment.
    Make our own schedule. Don't really have to do anything if you don't want.
    Can get away with anything.

    Cons

    Anything and everything!
    No mentoring from upper management to store managers.
    Regional managers do not do their job and never answer the phone when you need them because they are to busy out drinking with area managers.
    Do not work here!
    Pays is terrible and so is upper management

    Advice to ManagementAdvice

    Regional Managers need to stop getting drunk with your employees and talking bad on social media about other employees! DO YOUR JOB!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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