There are newer employer reviews for Franklin Covey

 

Pressure to perform too high

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Retail Store Associate in Santa Clara, CA
Current Employee - Retail Store Associate in Santa Clara, CA

I have been working at Franklin Covey

Pros

Its a very professional environment for a retail job. Lots of chances to meet highly successful people and network. Very personalized and one on one sales so it doesn't feel like a robotic cashiers job. Most of the customers who come in are intelligent and respectful taking your advice seriously which makes it feel like a

Cons

You are judged primarily by your average sale which is dictated by corporate to be in the 50-60$ range. There is so much pressure and constant nagging to maintain those numbers which leads the sales people to get stressed out and try to push useless stuff on customers just to add a dollar to the average sale. Management does not take into account that sometimes circumstances (time of day, economy, etc.) make those goals impossible.

Advice to ManagementAdvice

Corporate: Listen to the people who are working in your retail stores. They understand the products, know what sells and what doesn't. We have conversations with people all day long about what they're looking for in organizational products, and could offer so much advice on how to improve the marketing efforts and the products themselves.

No opinion of CEO

35 Other Employee Reviews for Franklin Covey (View Most Recent)

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  1. 2 people found this helpful  

    Thank goodness for quality people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Coordinator in Salt Lake City, UT
    Former Employee - Project Coordinator in Salt Lake City, UT

    I worked at Franklin Covey

    Pros

    FranklinCovey has some of them most incredible, talented, hard-working people you will ever be around. You will be inspired by the integrity that the front line workers bring to the table. FranklinCovey is very good at balancing work and life and very good at understanding family comes first.

    Cons

    Compensation wise don't expect to get anything more than a 3% raise yearly and maybe a $300 bonus if the company feels like it. The upper management levels receive "variable pay" based on performance on top of their base pay and they hold that sacred - to the point of decreasing workforce to protect it. The absolute most frustrating thing you will experience is going to the seminars that FC sells (i.e. 7 Habits, Leadership, Execution) then realizing that the company follows none of what it teaches.

    Advice to ManagementAdvice

    Plain and simple - PRACTICE what you PREACH. Your fundamentals work, there are plenty of case studies to prove it. So, why not practice them from the top of the organization to the bottom?

    Approves of CEO
  2. 1 person found this helpful  

    FC Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Franklin Covey

    Pros

    You get access to great training material, there is a strong, friendly environment, and you will have the ability to develop yourself professionally.

    Cons

    Occasionally it can feel disorganized. FC doesn't always pay attention to its employees, and there seems to be little communication between departments.

    Advice to ManagementAdvice

    Make sure your employees have responsibilities, and let them know you will follow-up on those responsibilities to help them feel motivated.

    Recommends
    Approves of CEO
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