There are newer employer reviews for Fresenius Medical Care - North America

 

Mid-Level Management at FMCNA

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Collections Supervisor in Louisville, KY
Current Employee - Collections Supervisor in Louisville, KY

I have been working at Fresenius Medical Care - North America full-time (more than 8 years)

Pros

Benefits, including tuition reimbursement, exposure to multiple aspects of revenue cycle

Cons

Salary, micro-management, focus on operations

Doesn't Recommend
Negative Outlook
Approves of CEO

351 Other Employee Reviews for Fresenius Medical Care - North America (View Most Recent)

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  1. 1 person found this helpful  

    Great customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Charge RN
    Current Employee - Charge RN

    I have been working at Fresenius Medical Care - North America full-time (more than 10 years)

    Pros

    Fantastic coworkers and patients. A great team environment where everyone participates and provides excellent patient care

    Cons

    Large company makes communication with upper level management difficult.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great intro to the medical field, and I might spend my career with them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dialysis Technician in Portland, OR
    Current Employee - Dialysis Technician in Portland, OR

    I have been working at Fresenius Medical Care - North America full-time (more than 8 years)

    Pros

    It's great working for a strong, stable company, knowing that you'll never get laid off. The benefits, especially the paid time off, are some of the best I've ever had. You do also learn a lot of practical skills as a technician, and it can be a great introduction to healthcare.

    Cons

    The culture at work really varies widely from clinic to clinic and depends mostly on the manager. The technicians are taken for granted and worked to the bone. They'd rather churn out new technicians rather than make the experienced technicians happy. Part of that unhappiness is because new technicians' salaries aren't much different than that of experienced technicians. After 5 years of working there, one of my friends got hired on. He showed me what he was making, and it was within $1/hr of my hourly wage. Another tough thing is that there aren't opportunities for promotion. You can make lateral moves into Biomed or as an RCIT (and those roles do have promotions available), but as a patient care technician there are zero promotion opportunities without your RN.

    Advice to ManagementAdvice

    Update your wage scales to differentiate the pay of a new employee from an experienced one. New managers should start out in small clinics and only hire experienced managers for large (>16 chairs) clinics. A large clinic can be overwhelming for a brand new manager. Even consider having an assistant manager for the clinic (possibly a technician) to help share the burden of a large clinic.
    Secondly, when making new policies, please think of the effect they will have on workflow and time constraints. In the 9 years since I started, the pre- and post-treatment care has more steps added and yet the time it's to be completed (15 minutes) hasn't changed since I started. This adds stress for the technicians and I also think it makes it take longer and harder to train new technicians. I've trained about 20 over the years. It used to be that technicians could easily be trained and ready to be on their own in 8-10 weeks, but I'm increasingly seeing technicians needing 12-14 weeks of training and assistance or a lighter workload because new technicians can meet the higher demands that are now placed on technicians.
    Lastly, be willing to fire people. I've only ever seen 2 people get fired in all my years. One was stealing from the company, and the other failed to pass an annual competency exam. Both should have been fired long before that for being unsafe with patients, failing to follow numerous policies, and being unprofessional. I've seen a nurse inject herself with medications. I've seen a technician get in fist fights with patients (the technician started it). I've seen a nurse be the first to observe a patient passed out in a chair and just walk away. The course of action in every case is to transfer the employee to a new clinic, where they repeat the behavior at their new clinic, and rarely ultimately get fired. Even when there isn't a case to fire them, you know when someone is a bad employee and not a good fit, and management should be willing to lay them off, even though it will mean paying unemployment. Bad employees are a cancer to the clinics they work in and drive away good employees and patients.

    Recommends
    Positive Outlook
    No opinion of CEO
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