FreshDirect

  www.freshdirect.com
  www.freshdirect.com
There are newer employer reviews for FreshDirect

3 people found this helpful  

Satisfactory for a growing company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Logistics Analyst in Long Island City, NY
Current Employee - Logistics Analyst in Long Island City, NY

I have been working at FreshDirect full-time (less than an year)

Pros

A lot to learn and improve. Almost everything is flexible and up for discussion.

Cons

Irregular schedule is a pain. Compensation isn't great for the work done.

Advice to ManagementAdvice

Work environment needs to be upgraded.

Recommends
Positive Outlook
No opinion of CEO

49 Other Employee Reviews for FreshDirect (View Most Recent)

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  1. 1 person found this helpful  

    So much potential, so little talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Runner in Long Island City, NY
    Current Employee - Runner in Long Island City, NY

    I have been working at FreshDirect full-time (less than an year)

    Pros

    Tips on the routes, and that's about it. The employee discounts are laughable!

    Cons

    Where do I begin? The hiring practices are deceptive, if you respond to an offer of employment, from anywhere other than the fresh direct web site, you are actually being signed up through an agency (vertex global) and you do not actually become an employee of fresh direct after a three month probationary period. You have to go for a drug/ screen background check, and then they tell you to come in after the results. And this is the problem, they NEVER, EVER follow through on contacting you! If you don't call everyday asking what is the status of the application, you will surely be left in limbo. Sometimes the background checks aren't even done, delaying the start time for training even more. After the 3 to 4 (depending on how they feel) days of training, you get locks, straps and a pouch for the scanner you will be using. You also should recieve your schedule for the route you will be using to make deliveries, but once again the communication from fresh direct (or vertex global rather) is abysmal and you may be left sitting at home for another 2-3 weeks before someone decides to let you know when you will be working. This inevitably puts many people in a tight situation as they never really have an idea of when they will start working. The job itself is very labour intensive, much heavy lifting of goods is involved for the runner position, and tips can be few and far in between depending on where your route is. They pay $8/hr and if this isn't bad enough, the paychecks are ALWAYS short!! Sometimes it takes weeks to be corrected. On top of that, you may barely even make 40hrs/week. Some co-workers are ok, but many are a complete mess! Always high before, during, and after their shifts. This company is notorious for its horrendous turnover, they seem to pride themselves in the fact that they hire every week, 52 weeks a year!

    Advice to ManagementAdvice

    I really would like to say something, but from what I've experienced, I doubt anyone in management would care and so I won't waste my time.

    Neutral Outlook
    No opinion of CEO
  2.  

    They do not care about or respect their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FD associate in Long Island City, NY
    Current Employee - FD associate in Long Island City, NY

    I have been working at FreshDirect full-time (more than 5 years)

    Pros

    Free food
    Employee discounts
    Paid Breaks
    Paid time off acquired over time
    After five years you get a bonus for every year after that that you've been there. 5 years-$500, 6 years-$600 etc....

    Cons

    Lack of respect
    Have to deal with hints of racism in certain departments (some more than others
    Favoritism
    Poor compensation
    They rather pay for barbecues and tell you other jobs don't do that for their employees than give their employees a fair raise

    Negative Outlook
    No opinion of CEO
There are newer employer reviews for FreshDirect

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