Friendly's Ice Cream
2.7 of 5 118 reviews
www.friendlys.com Wilbraham, MA 1000 to 5000 Employees

118 Employee Reviews (View Most Recent)

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Not for a person with family

Assistant Manager (Former Employee)

I worked at Friendly's Ice Cream

ProsFree Ice cream
bonuses
discount on meals

ConsCan't get time off when requested, crazy shifts, 10 hr plus days

Advice to Senior ManagementYou really should have more management staff at the stores. Assitance and Managers cannot get time off that they have earned. Friendlys is a family restaurant but....not for people that work there. Your just a body. Upper management doesnt seem to have a clue on what the stores need. They need more employees to run the store but will not give the money to train them.

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I truly disliked working at Friendly's.

Friendlys Fountain Worker (Former Employee)

I worked at Friendly's Ice Cream


Pros: I was able to eat the ice cream and the toppings… Cons: There is hardly a night where you leave without filth on your clothes. Waitresses can be very impatient, rude, and love to gossip. No one really trained… Advice to Senior Management: Train your new employees better! Don't leave them to work shifts alone… No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

not a difficult job but no support from upper management

Manager (Current Employee)

I have been working at Friendly's Ice Cream


Pros: good experience some growth into management entry level Cons: not organized poor pay no appreciation can be overwhelming Advice to Senior Management: I wish they had better training for management and crew. Also I think most of the stores need updating.Its not fair that your expected to… No, I would not recommend this company to a friend More

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Friendly's Ice Cream – Why Work for Us?

In 1935, the Blake Brothers founded their first ice cream shoppe in Springfield, Massachusetts and named it “Friendly.” And they wanted it to be exactly that. It was all about the friendly service and the handcrafted… Full Overview

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Glassdoor is your free inside look at Friendly's Ice Cream reviews and ratings — including employee satisfaction and approval rating for Friendly's Ice Cream CEO John M. Maguire. All reviews posted anonymously by Friendly's Ice Cream employees.