Friendly's Ice Cream

  www.friendlys.com
  www.friendlys.com
There are newer employer reviews for Friendly's Ice Cream

 

Friendly's was a nice place to work. The quality of the people is what made it special to come to work everyday.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Wilbraham, MA
Former Employee - Anonymous Employee in Wilbraham, MA

I worked at Friendly's Ice Cream

Pros

Working for a place that makes people smile with their products was a nice feeling. Friendly's has a long tradition of quality and customer satisfaction and servicing the communities in which it operates. It was small enough of a company that I enjoyed coming to work everyday. It felt like a family.

Cons

Lack of opportunities for advancement. Loss of some benefits, although in fairness to Friendly's this seems to be the trend in most companies these days.

Advice to ManagementAdvice

Keep up the quarterly drop in sessions. They are a great avenue to keep employees informed and involved. Try to focus more on promoting from within for director level and above. There are some very talented people with a lot of years of service and local ties to the area. I understand the need to bring in quality people but locals know the area and how Friendly's used to be in its heyday.

Recommends
Approves of CEO

172 Other Employee Reviews for Friendly's Ice Cream (View Most Recent)

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  1. 1 person found this helpful  

    No form of control over employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server in Harrisburg, PA
    Current Employee - Server in Harrisburg, PA

    I have been working at Friendly's Ice Cream

    Pros

    Regular customers, flexible schedule, clean

    Cons

    Everyone does their own thing. People who do not do their job get empty threats, hense no change.

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    No opinion of CEO
  2.  

    Overworked and Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Friendlys Fountain Worker in Hillsdale, NJ
    Former Employee - Friendlys Fountain Worker in Hillsdale, NJ

    I worked at Friendly's Ice Cream

    Pros

    Easily bonded with other same level employees

    Cons

    Doesn't matter your position, you will be asked to do everything. Management was lazy and did not make an effort to work even when it was busy.

    Advice to ManagementAdvice

    Learn to assess situations better, a five person staff of waiters and counter workers cannot handle a dinner or lunch rush without someone keeping it organized.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Friendly's Ice Cream

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