153 Employee Reviews (View Most Recent)

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Friendly's was a nice place to work. The quality of the people is what made it special to come to work everyday.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Wilbraham, MA
Former Employee - Anonymous Employee in Wilbraham, MA

I worked at Friendly's Ice Cream

Pros

Working for a place that makes people smile with their products was a nice feeling. Friendly's has a long tradition of quality and customer satisfaction and servicing the communities in which it operates. It was small enough of a company that I enjoyed coming to work everyday. It felt like a family.

Cons

Lack of opportunities for advancement. Loss of some benefits, although in fairness to Friendly's this seems to be the trend in most companies these days.

Advice to ManagementAdvice

Keep up the quarterly drop in sessions. They are a great avenue to keep employees informed and involved. Try to focus more on promoting from within for director level and above. There are some very talented people with a lot of years of service and local ties to the area. I understand the need to bring in quality people but locals know the area and how Friendly's used to be in its heyday.

Recommends
Approves of CEO

Other Reviews for Friendly's Ice Cream

  1. 1 person found this helpful  

    Great college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server  in  Danbury, CT
    Current Employee - Server in Danbury, CT

    I have been working at Friendly's Ice Cream

    Pros

    Flexible hours are great for college students, the money is quick but have to be willing to go after it.

    Cons

    Management is underpaid and therefore inadequate, incompetent and often times uncivil hypocrites. Corporate policy does not not take the real world into account.

    Advice to ManagementAdvice

    Pay attention to what the employees tell you are good ideas. They just might make your job easier.

    No opinion of CEO
  2. 1 person found this helpful  

    No form of control over employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server  in  Harrisburg, PA
    Current Employee - Server in Harrisburg, PA

    I have been working at Friendly's Ice Cream

    Pros

    Regular customers, flexible schedule, clean

    Cons

    Everyone does their own thing. People who do not do their job get empty threats, hense no change.

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    No opinion of CEO
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