Friendly's Ice Cream
2.7 of 5 119 reviews
www.friendlys.com Wilbraham, MA 1000 to 5000 Employees

119 Employee Reviews (View Most Recent)

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Friendly's was a nice place to work. The quality of the people is what made it special to come to work everyday.

Anonymous Employee (Former Employee)
Wilbraham, MA

I worked at Friendly's Ice Cream

ProsWorking for a place that makes people smile with their products was a nice feeling. Friendly's has a long tradition of quality and customer satisfaction and servicing the communities in which it operates. It was small enough of a company that I enjoyed coming to work everyday. It felt like a family.

ConsLack of opportunities for advancement. Loss of some benefits, although in fairness to Friendly's this seems to be the trend in most companies these days.

Advice to Senior ManagementKeep up the quarterly drop in sessions. They are a great avenue to keep employees informed and involved. Try to focus more on promoting from within for director level and above. There are some very talented people with a lot of years of service and local ties to the area. I understand the need to bring in quality people but locals know the area and how Friendly's used to be in its heyday.

Yes, I would recommend this company to a friend

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No form of control over employees

Server (Current Employee)
Harrisburg, PA

I have been working at Friendly's Ice Cream


Pros: Regular customers, flexible schedule, clean Cons: Everyone does their own thing. People who do not… Advice to Senior Management: N/A No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
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  • No Opinion of CEO

 

Friendly's is not a place to work if you have a family. Better for a single person with no ties.

Anonymous Employee (Current Employee)
Plainville, CT

I have been working at Friendly's Ice Cream


Pros: Acceptable pay for the job expected. If you enjoy a… Cons: No balance between family and work life. Very hard to get time off. If you have… Advice to Senior Management: This is a very demanding job, and very tough on family life. More strategies need… No, I would not recommend this company to a friend More

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Friendly's Ice Cream – Why Work for Us?

In 1935, the Blake Brothers founded their first ice cream shoppe in Springfield, Massachusetts and named it “Friendly.” And they wanted it to be exactly that. It was all about the friendly service and the handcrafted… Full Overview

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