FrontStream Payments
3.0 of 5 21 reviews
www.frontstreampayments.com Reston, VA 50 to 149 Employees

21 Employee Reviews (View Most Recent)

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6 people found this helpful  

What happened?

Anonymous Employee (Former Employee)
Lacey, WA

ProsIt is in the state of Washington

ConsThe previous commenter is 100% correct, ever since Fast Transact was acquired by Frontstream Payments, working at Frontstream Payments has been chaos. Competent leadership, however, would have no trouble defining and enacting a solution but that is not the case at this company. The leadership here will speak to you as if you were in adult day care, spend more time covering up their own mistakes and blaming others than actually coming up with solutions, and feel that its more important to "look important" than to actually get things done. Brown nosing runs rampant and appears to be a viable means to success here at Frontstream and if you are a good liar and speak to people in a condescending manner, you will quickly work your way up the corporate ladder. If you are honest, work hard, and are willing to take considerably less pay than your counterparts you may be promoted to a supervisory position. The culture here is one of incompetence, where everyone points fingers at everyone else and taking responsibility for an issue is not a sign of responsibility, but a sign of "I don't want to get blamed for that!", so problems are constantly being "passed around" instead of being addressed. This company speaks of good values, yet does not practice them. They will lie to your face to accomplish their goals, which seem to change on a daily basis, and have no trouble whatsoever using deceitful tactics. This company fired many helpful people and now the workload is extremely heavy.

Advice to Senior ManagementGet your heads out of your butts and start behaving like adults. Every day things seem to go further downhill.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    4 people found this helpful  

    It was very stressful with no one available to give real support.

    Anonymous Employee (Current Employee)
    Lacey, WA

    I have been working at FrontStream Payments


    Pros: I can't think of any pros, unless you like extreme stress and no help and… Cons: It is highly unorganized. You feel alone, because there is almost no real help if you need it. You are on your own.… Advice to Senior Management: Nothing ever changes. No one wants to say anything, because they are afraid to get fired. Maybe you should look at yourselves instead… No, I would not recommend this company to a friend More
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    1 person found this helpful  

    Learning Opportunities and Fun Work Environment

    Anonymous Employee (Current Employee)

    I have been working at FrontStream Payments full-time for more than a year


    Pros: Management gives you lots of opportunities to grow in your profession by allowing you to continue your education . FSP is a fun work… Cons: Vacation time could be better....but what company offers enough Vacation… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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