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1 person found this helpful  

Frontier Reservations Upper Management is HORRIBLE!!!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Reservations Agent  in  Denver, CO
Current Employee - Reservations Agent in Denver, CO

I have been working at Frontier Airlines full-time for more than a year

Pros

benefits packages are nice. approx $375 per month for Aetna BC/BS Health Ins. Dental, Vision etc. Employees and dependents fly free and employees get 28 buddy passes per year.

Cons

HIGH turnover! Very little room for mistakes or everyday life happenings. Constantly being OVER micro managed. Low pay for the stiff upper lip you must have to keep your job. People drop like flies!

Advice to ManagementAdvice

Either start acting human or get rid of your entire staff. You all suck! It is nearly harassing how you run things! Here's another idea...make sure all of your "new" systems work before you make us all use them on a daily basis: Avaya Phone problems, Flyfrontier website, Empower quirks and ability to access from home. It's like a bunch of monkeys are running this show. Get some class, you will probably get better results. The Supervisors are GREAT it's the ones above them that need to go!

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other Reviews for Frontier Airlines

  1. 1 person found this helpful  

    You could make it work if you live really close

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Agent  in  Denver, CO
    Former Employee - Ramp Agent in Denver, CO

    I worked at Frontier Airlines full-time for less than a year

    Pros

    Flight benefits, full time job, get to bid your schedule, seeing some cool airplanes, and I guess flight benefits again....if you can use them

    Cons

    Low pay. Unprofessional. Inadequate hearing protection provided. Loud jet engines. Benefits offered but who can afford them?? $10/hr and the health for 1 person is $130 per pay period... unbelievable. Arriving more than an hour before your shift during training just to make sure you can get through security.

    Advice to ManagementAdvice

    Schedule your new hires to get their background checks, fingerprinting, and SIDA badges before training starts. It's not fair to employees to have to show up to a hotel for the shuttle 1.5 hours before their scheduled shift, just to be sure they can get through security. Provide better hearing protection and make sure that the ramp staff actually uses it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    A company bought and sold at the expense of a few good employees and customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Milwaukee, WI
    Former Employee - Customer Service Representative in Milwaukee, WI

    I worked at Frontier Airlines full-time for more than a year

    Pros

    A select few great employees, skilled at their positions
    Great management at the Supervisor level
    Had a lot of locations to fly to with benefits

    Cons

    Management above supervisor level had no idea how to run a dept/the entire company
    Consistent HR issues including failures in FMLA, vacation/sick pay, paycheck issues (check doesn't show up), insurance, and other benefits
    Nearly all policies are written to put employees in unfair positions including scheduling, use of sick/ vacation hours, and disciplinary
    Near inability of full-time employees to use flight benefits

    Advice to ManagementAdvice

    Change business model back to caring about passengers
    Stop wasting time and money promoting a "feel-good" atmosphere and then breaking all promises and relationships with ground level employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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