516 Employee Reviews (View Most Recent)

Sort: Rating Date

4 people found this helpful  

This is not the company to advance your career.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Network Engineer  in  Fort Wayne, IN
Current Employee - Network Engineer in Fort Wayne, IN

I have been working at Frontier Communications full-time for more than 10 years

Pros

Salary, benefits, 401k, etc... Nothing special here.

Cons

Low raises. No paid overtime unless you are a union employee. Stock lost more than 50% value. Typical CEO with huge ego and no common sense. Mid to upper Management a bunch of yes men. Do as I say not as I do.

Advice to ManagementAdvice

Useless to try to give management advice. Get back to work is their response. It won't be long before there is a class action lawsuit filed against this company. Very sad to see. Employees try hard and want success but there is no one left to give them the tools to do so.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Frontier Communications

  1. 4 people found this helpful  

    Avoid Corporate Headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Stamford, CT
    Former Employee - Manager in Stamford, CT

    I worked at Frontier Communications full-time for more than a year

    Pros

    The benefits are good. A great learning experience for what not to do in a corporate environment.

    Cons

    The culture is fear based with little to no support from supervisors or senior management. Training is non-existent and new hires are expected to figure out processes and procedures on their own. Employees are in self-preservation mode due to the culture, so collaboration is limited and getting "thrown under the bus" is common.

    Advice to ManagementAdvice

    It is well past time for the senior management team to be replaced. The current team is comprised of ego-driven administrators, not leaders, who have little genuine interest in listening to employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Great Employer! Really cater to your needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Deland, FL
    Current Employee - Anonymous Employee in Deland, FL

    I have been working at Frontier Communications

    Pros

    Great atmosphere to work in. The office culture here is really friendly, inviting, and fun. There are great employee incentives that give you something to work for.

    Cons

    It is a call center. There is a negative stigma about call centers around the country, but they use a 100% US. based technical support service.

    Advice to ManagementAdvice

    Management could be a little more transparent to the lower employees. Not many of the employees know what the management team is involved in.

    Recommends
    Approves of CEO
There are newer employer reviews for Frontier Communications.

Worked for Frontier Communications? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.