Frontier Communications

  www.frontier.com
  www.frontier.com
There are newer employer reviews for Frontier Communications

1 person found this helpful  

As a summer intern, I was given equal helpings of responsibility and experience learning.

  • Culture & Values
Current Employee - Marketing Intern in Rochester, NY
Current Employee - Marketing Intern in Rochester, NY

I have been working at Frontier Communications as an intern (less than an year)

Pros

-Workplace atmosphere: very relaxed and quiet, well maintained facilities
-People: Coworkers are a big plus in that they provide a motivation and distraction
-Pay: This is a paid summer internship so I consider that a pro.

Cons

-Attire: somewhat informal attire especially people in IT. (Some may consider this a pro but I prefer more formal attire)
-Infrastructure: It is never easy to get a phone, help with a physical computer, or get new things set up.

Advice to ManagementAdvice

You are leading a company with a dying product (land-line phone service). Expand your product offerings to more new things and not only what is new now but what could be the new thing 5 years from now.

515 Other Employee Reviews for Frontier Communications (View Most Recent)

Sort: Rating Date
  1. 4 people found this helpful  

    Cronyism thrives at Frontier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Charleston, WV
    Current Employee - Management in Charleston, WV

    I have been working at Frontier Communications full-time

    Pros

    Benefits for the craft employees.

    Cafeteria in the basement.

    Many pleasant co-workers.

    Cons

    Low salary with the risk of taking salary cuts each year.

    Poor and incompetent management, especially corporate management.

    No training for managers.

    You get promoted based on who you know and how well you "kiss up" to the bosses. Even Maggie Wilderotter, the CEO, was propped up by her father, an executive from AT&T.

    Many areas are under staffed due to severe cuts. Corporate only thinks to increase the stock price by cutting jobs and budgets. They have no plan to actually grow the business.

    The company is not forward thinking. Frontier is old school telecommunications. They are getting left behind by their competitors.

    I have witnessed unethical practices from the top of the company down. They will blatantly hire a friend that is unqualified over a much higher qualified candidate. This has become the norm. They talk big about diversity and hiring veterans but don't ask to see the figures. On the fifth floor in Charleston, WV there are no female upper level managers. There is only one minority.

    Corporate sent an email to everyone asking them to log on here and boost the ratings so they will look better.

    Everyone in management is out for themselves. It can be very cut throat. People will use your words against you to better their standing in the company. This has created a very isolated and partially paranoid working environment. Everyone things somebody is out to get them.

    Fresh and new ideas are frowned upon. It is better to keep your head down and not get noticed.

    Corporate talks a big game but never backs it up.

    The company brags about not having a work/life balance. Some managers brag about working 6/7 days a week and expect you to drop everything if they need you. You have to answer emails at all hours no matter the days.

    The culture is a typical corporate culture where everyone is out for themselves and will stab you in the back if it means they can benefit from it in some way.

    Advice to ManagementAdvice

    Reward those that have earned it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Shady and Non-communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Sales Representative in Fort Wayne, IN
    Former Employee - Universal Sales Representative in Fort Wayne, IN

    I worked at Frontier Communications full-time (less than an year)

    Pros

    Fellow employees are great to learn and work with.

    Cons

    They say "customer first" what they mean is "sell sell sell" to old ladies who can't afford the services and at any cost. It's a two faced company that says they care about their employees and customers when they'll strip you of your dignity and last dime. "Union" environment where the union sits back and watches and just takes your dues.

    Advice to ManagementAdvice

    Change your business and employee relations now or the company will not last much longer. Was that a rumor of Frontier being bought i just heard. Yes...yes it was.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Frontier Communications

Work at Frontier Communications? Share Your Experiences

Frontier Communications

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.