Frontier Communications

  www.frontier.com
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511 Employee Reviews (View Most Recent)

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1 person found this helpful  

good benefits, for now

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Fort Wayne, IN
Current Employee - Anonymous Employee in Fort Wayne, IN

Pros

good pay and benefits, for now, no idea what the new contract will bring.

Cons

systems are so old and out dated that improvement to services for customers is almost impossible.

Advice to ManagementAdvice

stop spending money on opening new offices for HDSL and spend a little on upgrading systems to something that can actually work.

Recommends
Negative Outlook
No opinion of CEO

Other reviews for Frontier Communications

  1. 1 person found this helpful  

    Not the job for everyone, but when done right, can be quite rewarding!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Representative  in  Everett, WA
    Current Employee - Universal Representative in Everett, WA

    Pros

    Great benefits and pay, especially for a newer employee like myself, as long as you prove yourself by selling like a mad man, while still making sure you are taking care of the customer, then it can be a good job to work. Great benefits, good pay, good teams and great supervisors. I highly recommend applying to the Everett call center!

    Cons

    Other representatives, the unfortunate side of any company, you get the honest hard working reps, then you get the reps that do not know their job as well. The frustrating issue that commonly occurs is other reps stealing your sales, that or reps cramming accts.

    Advice to ManagementAdvice

    We should not only look in to the Bonded DSL and VDSL, but fiber technology that we can provide the high demand for speed nowadays. We cannot continue to use such outdated technology at prices most of our customers cannot afford. Genius idea with the satellite internet though, it will be good to be able to get internet out to everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Tied to your phone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Sales Representative  in  Deland, FL
    Former Employee - Universal Sales Representative in Deland, FL

    Pros

    Benefits and earn vacation time every month

    Cons

    Tied to phone, way to many programs to navigate

    Advice to ManagementAdvice

    Coaches need to help we know more than some of them

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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