Frontier Communications
2.4 of 5 268 reviews
www.frontier.com Stamford, CT 5000+ Employees

268 Employee Reviews (View Most Recent)

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1 person found this helpful  

Not the job for everyone, but when done right, can be quite rewarding!

Universal Representative (Current Employee)
Everett, WA

I have been working at Frontier Communications full-time for less than a year

ProsGreat benefits and pay, especially for a newer employee like myself, as long as you prove yourself by selling like a mad man, while still making sure you are taking care of the customer, then it can be a good job to work. Great benefits, good pay, good teams and great supervisors. I highly recommend applying to the Everett call center!

ConsOther representatives, the unfortunate side of any company, you get the honest hard working reps, then you get the reps that do not know their job as well. The frustrating issue that commonly occurs is other reps stealing your sales, that or reps cramming accts.

Advice to Senior ManagementWe should not only look in to the Bonded DSL and VDSL, but fiber technology that we can provide the high demand for speed nowadays. We cannot continue to use such outdated technology at prices most of our customers cannot afford. Genius idea with the satellite internet though, it will be good to be able to get internet out to everyone.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Call Center

Sales and Service (Current Employee)
Burnsville, MN

I have been working at Frontier Communications full-time for more than a year


Pros: None. You are just there in Frontiers eyes Cons: Frontier Products Suck, So do the systems you work on… Advice to Senior Management: Misleading bastards No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

The Tier of Frontier

Help Desk Technician (Current Employee)
Allen, TX

I have been working at Frontier Communications full-time for less than a year


Pros: Great Work Environment Professionalism Goal Driven Management Awesome Opportunities For Promotions Cons: No Cons At This Time Advice to Senior Management: Keep Up The Good Work Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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Frontier Communications – Why Work for Us?

​​​​​​​Serving city dwellers and country folk alike, Frontier Communications provides phone, Internet, and satellite TV (through a partnership with DISH Network) services across 27 states. It has more than 3.5 million… Full Overview

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