There are newer employer reviews for Frontier Communications

2 people found this helpful  

Nice place to work if you don't have a personal life.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Analyst in Stamford, CT
Former Employee - Analyst in Stamford, CT

I worked at Frontier Communications full-time (more than 5 years)

Pros

Good benefits, nice co-workers considering the stress of the working conditions.

Cons

Top heavy. Senior Leadership Team constantly hiring Directors and above. Unreasonable demands given time frames, and no care if nights and weekend work are required on a regular basis to get the job done, that's just business as usual. And for all the work you do, they cut out the few little summer picnic and holiday party. Computer systems are antiquated. Promotions are rare, and salary does not increase when you get one.

Advice to ManagementAdvice

Extend some appreciateion to the people that actually do the work, not only management. Even a "thank you" once in a while is appreciated. Stop expressing the opinion that if they aren't happy with the way things are, they can leave. That's not the least bit healthy for employee morale.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

501 Other Employee Reviews for Frontier Communications (View Most Recent)

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  1. 1 person found this helpful  

    Motivating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Kingman, AZ
    Current Employee - Customer Service in Kingman, AZ

    I have been working at Frontier Communications full-time (more than an year)

    Pros

    Work at Home, Flexible, Benefits

    Cons

    Hours, Low pay rate, technical infrastructure

    Advice to ManagementAdvice

    Streamline system, training and procedures

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    good benefits, for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort Wayne, IN
    Current Employee - Anonymous Employee in Fort Wayne, IN

    I have been working at Frontier Communications full-time (more than 10 years)

    Pros

    good pay and benefits, for now, no idea what the new contract will bring.

    Cons

    systems are so old and out dated that improvement to services for customers is almost impossible.

    Advice to ManagementAdvice

    stop spending money on opening new offices for HDSL and spend a little on upgrading systems to something that can actually work.

    Recommends
    Negative Outlook
    No opinion of CEO
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