516 Employee Reviews (View Most Recent)

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1 person found this helpful  

Motivating

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service  in  Kingman, AZ
Current Employee - Customer Service in Kingman, AZ

I have been working at Frontier Communications full-time for more than a year

Pros

Work at Home, Flexible, Benefits

Cons

Hours, Low pay rate, technical infrastructure

Advice to ManagementAdvice

Streamline system, training and procedures

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Frontier Communications

  1. 1 person found this helpful  

    Tied to your phone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Sales Representative  in  Deland, FL
    Former Employee - Universal Sales Representative in Deland, FL

    I worked at Frontier Communications full-time for more than a year

    Pros

    Benefits and earn vacation time every month

    Cons

    Tied to phone, way to many programs to navigate

    Advice to ManagementAdvice

    Coaches need to help we know more than some of them

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Nice place to work if you don't have a personal life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Stamford, CT
    Former Employee - Analyst in Stamford, CT

    I worked at Frontier Communications full-time for more than 5 years

    Pros

    Good benefits, nice co-workers considering the stress of the working conditions.

    Cons

    Top heavy. Senior Leadership Team constantly hiring Directors and above. Unreasonable demands given time frames, and no care if nights and weekend work are required on a regular basis to get the job done, that's just business as usual. And for all the work you do, they cut out the few little summer picnic and holiday party. Computer systems are antiquated. Promotions are rare, and salary does not increase when you get one.

    Advice to ManagementAdvice

    Extend some appreciateion to the people that actually do the work, not only management. Even a "thank you" once in a while is appreciated. Stop expressing the opinion that if they aren't happy with the way things are, they can leave. That's not the least bit healthy for employee morale.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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