There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

See Most Recent

Helpful (1)

Motivating

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service in Kingman, AZ
Current Employee - Customer Service in Kingman, AZ

I have been working at Frontier Communications full-time (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Work at Home, Flexible, Benefits

Cons

Hours, Low pay rate, technical infrastructure

Advice to Management

Streamline system, training and procedures

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  1. Helpful (1)

    Tied to your phone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Sales Representative in Deland, FL
    Former Employee - Universal Sales Representative in Deland, FL

    I worked at Frontier Communications full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits and earn vacation time every month

    Cons

    Tied to phone, way to many programs to navigate

    Advice to Management

    Coaches need to help we know more than some of them

  2. Helpful (3)

    Nice place to work if you don't have a personal life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Stamford, CT
    Former Employee - Analyst in Stamford, CT

    I worked at Frontier Communications full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, nice co-workers considering the stress of the working conditions.

    Cons

    Top heavy. Senior Leadership Team constantly hiring Directors and above. Unreasonable demands given time frames, and no care if nights and weekend work are required on a regular basis to get the job done, that's just business as usual. And for all the work you do, they cut out the few little summer picnic and holiday party. Computer systems are antiquated. Promotions are rare, and salary does not increase when you get one.

    Advice to Management

    Extend some appreciateion to the people that actually do the work, not only management. Even a "thank you" once in a while is appreciated. Stop expressing the opinion that if they aren't happy with the way things are, they can leave. That's not the least bit healthy for employee morale.

There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

See Most Recent

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