Frontier Communications

  www.frontier.com
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460 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
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  • Disapproves of CEO

4 people found this helpful  

on their way out......

Anonymous Employee (Current Employee) Fort Wayne, IN

ProsGood group of people to work with.
Knowledgeable co-workers <--- learned a lot from these guys!

Cons-Schedules rarely rotate for us night shifters.
-Antiquated equipment. The amount of really old equipment is sad.

-Billing system is a mess.

-Got rid of the Verizon employees after the buyout and replaced with "contractors", big mistake since firing those people keeps Frontier from accessing past bills on a certain billing system. BIG OOPS

Advice to Senior ManagementDon't make promises you cannot keep.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Nice place to work if you don't have a personal life.

    Analyst (Former Employee) Stamford, CT

    I worked at Frontier Communications full-time for more than 5 years


    Pros: Good benefits, nice co-workers considering the stress of the working… Cons: Top heavy. Senior Leadership Team constantly hiring Directors and above. Unreasonable demands given time frames, and no care if nights and weekend work are required… Advice to Senior Management: Extend some appreciateion to the people that actually do the work, not only management. Even a "thank you" once in a while is appreciated. Stop… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Motivating

    Customer Service (Current Employee) Kingman, AZ

    I have been working at Frontier Communications full-time for more than a year


    Pros: Work at Home, Flexible, Benefits Cons: Hours, Low pay rate, technical infrastructure Advice to Senior Management: Streamline system, training and procedures Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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