Frontier Communications

  www.frontier.com
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458 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
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  • Disapproves of CEO

4 people found this helpful  

Disrespectful Management

Dispatch Clerk (Current Employee) Beaverton, OR

ProsOther employees were absolutely amazing.

ConsLack of accountability from management. Too much focus on sales. Archaic systems.

Advice to Senior ManagementFire current management team from West DRC dispatch center. Very disrespectful management team, that lacks the accountability that they say is expected from employees. If you want to get reprimanded for doing what you were told to do, or if you are directed not to do something and don't do it, be ware. your job will be at stake. This company does not take the proper steps to ensure customer satisfaction. They lack innovation and refuse to improve their internal systems to better serve customers and make it easier for employees to help customers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    on their way out......

    Anonymous Employee (Current Employee) Fort Wayne, IN

    I have been working at Frontier Communications as a contractor for less than a year


    Pros: Good group of people to work with. Knowledgeable co-workers… Cons: -Schedules rarely rotate for us night shifters. -Antiquated equipment. The amount of really old equipment is sad. -Billing system is a mess. -Got rid of the Verizon… Advice to Senior Management: Don't make promises you cannot keep. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Worked in logistics

    Logistics Employee (Former Employee) Cornelius, OR

    I worked at Frontier Communications as a contractor for less than a year


    Pros: Very fun and well paced. Other employees were a delight to work with. The supervisor was always interested… Cons: The warehouse could get pretty hot in the summer months. Some work was done outside in the direct sunlight in the afternoons.… Advice to Senior Management: Put a more efficient heater in the warehouse and better… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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