Frontier Communications
2.4 of 5 271 reviews
www.frontier.com Stamford, CT 5000+ Employees

271 Employee Reviews (View Most Recent)

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4 people found this helpful  

Disrespectful Management

Dispatch Clerk (Current Employee)
Beaverton, OR

I have been working at Frontier Communications full-time for less than a year

ProsOther employees were absolutely amazing.

ConsLack of accountability from management. Too much focus on sales. Archaic systems.

Advice to Senior ManagementFire current management team from West DRC dispatch center. Very disrespectful management team, that lacks the accountability that they say is expected from employees. If you want to get reprimanded for doing what you were told to do, or if you are directed not to do something and don't do it, be ware. your job will be at stake. This company does not take the proper steps to ensure customer satisfaction. They lack innovation and refuse to improve their internal systems to better serve customers and make it easier for employees to help customers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

A Great Place to Work and Grow!!!

Anonymous Employee (Current Employee)
Allen, TX

I have been working at Frontier Communications full-time for more than 3 years


Pros: During my career with Frontier Communications, I’ve experienced true recognition of my talents and have enjoyed tremendous growth opportunity while sharing a positively enjoyable work… Cons: Frontier has experienced tremendous growth over the past several years. Anytime an organization experiences this type of growth, the employees will have to be… Advice to Senior Management: Keep listening to the ears of your customer facing agents,… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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Worked in logistics

Logistics Employee (Former Employee)
Cornelius, OR

I worked at Frontier Communications as a contractor for less than a year


Pros: Very fun and well paced. Other employees were a delight to work with. The supervisor was always interested… Cons: The warehouse could get pretty hot in the summer months. Some work was done outside in the direct sunlight in the afternoons.… Advice to Senior Management: Put a more efficient heater in the warehouse and better… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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Frontier Communications – Why Work for Us?

​​​​​​​Serving city dwellers and country folk alike, Frontier Communications provides phone, Internet, and satellite TV (through a partnership with DISH Network) services across 27 states. It has more than 3.5 million… Full Overview

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