There are newer employer reviews for Frontier Communications

3 people found this helpful  

Frontier bit off more than it can chew.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Everett, WA
Current Employee - Anonymous Employee in Everett, WA

I have been working at Frontier Communications full-time (more than 3 years)

Pros

relative to other companies, none stand out.

Cons

Tanking stock, fear-based management style, close to bullying, incompetent upper management, zero diversity. very homogenous environment. dinosaur technology. Like a donut-shop trying to produce as much as Hostess.

Advice to ManagementAdvice

Understand your business and listen to the experts you have working for you. There is a reason why moral is down and the company keeps losing qualified people. Before the acquisition of Verizon, the company was considered innovative in telecom. Verizon is still considered innovative in telecom. Frontier has seen absolutely no success since the aquisition. It's embarrassing to say I work there. The pep emails from upper-management are unprofessional, off-topic and full of typos. Even the logo it outdated.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

495 Other Employee Reviews for Frontier Communications (View Most Recent)

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  1. 4 people found this helpful  

    Disrespectful Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dispatch Clerk in Beaverton, OR
    Current Employee - Dispatch Clerk in Beaverton, OR

    I have been working at Frontier Communications full-time (less than an year)

    Pros

    Other employees were absolutely amazing.

    Cons

    Lack of accountability from management. Too much focus on sales. Archaic systems.

    Advice to ManagementAdvice

    Fire current management team from West DRC dispatch center. Very disrespectful management team, that lacks the accountability that they say is expected from employees. If you want to get reprimanded for doing what you were told to do, or if you are directed not to do something and don't do it, be ware. your job will be at stake. This company does not take the proper steps to ensure customer satisfaction. They lack innovation and refuse to improve their internal systems to better serve customers and make it easier for employees to help customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Worked in logistics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics Employee in Cornelius, OR
    Former Employee - Logistics Employee in Cornelius, OR

    I worked at Frontier Communications as a contractor (less than an year)

    Pros

    Very fun and well paced. Other employees were a delight to work with. The supervisor was always interested in what anyone had to say and always took into consideration the needs of the individual employees under his supervision.

    Cons

    The warehouse could get pretty hot in the summer months. Some work was done outside in the direct sunlight in the afternoons. The warehouse could also get pretty cool in the winters. Some work had to be done outside in the wind and rain.

    Advice to ManagementAdvice

    Put a more efficient heater in the warehouse and better fans for circulation for the summer and winter months.

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Frontier Communications

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