Frontier Communications
2.8 of 5 448 reviews
www.frontier.com Stamford, CT 5000+ Employees

448 Employee Reviews (View Most Recent)

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2 people found this helpful  

A culture of fear and incompetence begins at the top

Anonymous Employee (Current Employee)

Prosallow for some autonomy of employees

ConsBullying employees into "selling" the products at church, to friends, etc; zero communication from mgmt; Presentations from HR stating "if you don't love this place, then you should leave" (how motivating is that?); Changing well-working process to replace with ineffective, inefficient processes; poor use of resources (the company wasn't paying bills leaving the employees without ways of ordering supplies that were necessary to the company; as a technition, we needed to replace tires with used tires that were "less bad" than the defective ones); LAYOFF after LAYOFF

Advice to Senior Managementlisten to your employees; particularly the employees who were loyal and were there when it was Verizon, they can help you find what works

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Takeover improved customer service experiences for customers.

    Anonymous Employee (Current Employee)

    I have been working at Frontier Communications full-time for more than 5 years


    Pros: Frontier is much better than Verizon was about handling customers. They have also taken a lot of the individual pressure out of yearly employee… Cons: Frontier decided to save money by downgrading as much software as they could. Instead of Microstation, now I use Autocad. Our timesheets, and… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    3 people found this helpful  

    Medium Account Executive

    Account Executive (Current Employee)

    I have been working at Frontier Communications full-time for more than 8 years


    Pros: Location - Markets Work Schedule Flexibility Cons: Sales Organization Leadership Compensation - $250 comp at 100% quota, give… Advice to Senior Management: If you're going to screw around with your salespeople's comp plan (3 changes in 1 yr) at least pay them what they are worth. … No, I would not recommend this company to a friend More
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Frontier Communications Corporation (NASDAQ:FTR) (www.frontier.com) is a publicly traded telecommunications provider and the largest rural local exchange company in the United States. Headquartered in Stamford, CT… Full Overview

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