Frontier Communications
2.8 of 5 448 reviews
www.frontier.com Stamford, CT 5000+ Employees

448 Employee Reviews (View Most Recent)

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1 person found this helpful  

A little bit about Frontier

Work At Home Customer Service Representative (Current Employee)
Deland, FL

ProsGreat benefits and opportunities to move up. But also, they've been steadily growing despite the economy and they're currently expanding their Deland office to provide more work space, gym, basketball court out back, cafeteria just to mention a few. So its a great place to work.

ConsI don't like sales LOL...and that's where I work right now. However, I'm going to school (oh and they offer tuition reimbursement as well) for CIS and look forward to using my skills at Frontier once I'm done. So I hope to be there for a long time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
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    • No Opinion of CEO

    1 person found this helpful  

    Internet helpdesk (Call center)

    Internet Help Desk ( Call Center ) (Current Employee)
    Allen, TX

    I have been working at Frontier Communications full-time for less than a year


    Pros: Decent benefits and pay. Colleagues are helpful and most have a good attitude. Frontier is customer oriented so… Cons: It is a call center so you want to have good stats. They also try to push you to sell there security product which is… Advice to Senior Management: There should be bonuses for selling but it should not be a stat for technical… Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Defeated from the inside out

    Sales and Service Tech (Current Employee)
    Tri Cities, WA

    I have been working at Frontier Communications full-time for more than 10 years


    Pros: Even with the take backs in recent bargaining it is… Cons: Middle management is defunct... Human Resourses is defunct... Safety is an after thought... management has fostered a work environment that… Advice to Senior Management: Restructure HR department to respond to issues in appropriate, speedy and productive ways, safety safety… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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Frontier Communications Corporation (NASDAQ:FTR) (www.frontier.com) is a publicly traded telecommunications provider and the largest rural local exchange company in the United States. Headquartered in Stamford, CT… Full Overview

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