There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

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Good company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Frontier Communications full-time (More than 10 years)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

If you have talents, the company pays professionals well.

Cons

Does not use high-tech tools.

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  1. Helpful (2)

    Working here is bad for your health

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at Frontier Communications full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Benefits and good co workers (non management)

    Cons

    Management, No advancement, having to lie to customers on a daily basic

    Advice to Management

    If you want happy employees, make changes within the center. Stop giving bonuses to those who do not deserves. The ones who are answering the calls are the ones who deserves the bonuses. We are the one being cussed out from customers than being told by management that we are still are not good enough!


  2. Helpful (3)

    Huge corporation with no concern for employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frontier Communications full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No pros other than the PTO time that is given but you will not have time to use. On a personal level, te location is close to home so there is not a far commute.

    Cons

    The company needs an entire overhaul. There are too many executives and not enough workers to do quality work. And as with every other year, workers were laid off again in the last quarter. There is no work life balance what so ever. Raises are slim. No bonuses. No incentive given.


There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

See Most Recent

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