There are newer employer reviews for Frontier Communications

1 person found this helpful  

Neutral

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Frontier Communications

Pros

OK Union, alright pay, ok benefits

Cons

More focus on sales then customer service

502 Other Employee Reviews for Frontier Communications (View Most Recent)

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  1. 4 people found this helpful  

    Some good people. Very poor Senior Management. Horrible back office/IT systems - especially billing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Stamford, CT
    Former Employee - Sales Representative in Stamford, CT

    I worked at Frontier Communications full-time (more than 3 years)

    Pros

    There are good people on some teams across the company. My direct Manager was the best leader I have ever had. My Manager's team was extremely productive.

    Cons

    Company billing systems horrible. Commission payouts are 4-6 months late or worse. Do not believe anyone that tells you otherwise. Company focused on booking revenues on paper. Very little Executive Level concern about getting services installed quickly and correctly - or billed correctly.

    Advice to ManagementAdvice

    Stop bailing water n just let the boat sink already. Why do Executives keep getting huge stock awards when the company is doing so poorly? Of course if the company cash flow gets any worse then there may be a dividend cut, which will make the stock worthless. I wonder what golden parachutes the Executives have. CEO should learn from her sister how to run a company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Their management team is a LIARS paradise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CZT1 in Durham, NC
    Former Employee - CZT1 in Durham, NC

    I worked at Frontier Communications full-time (more than 10 years)

    Pros

    None at all...they are spiraling downward.

    Cons

    A poorly run company that hosts vindictive and arrogant managers that would lie, cheat, and steal to cover their own asses. Some of them routinely harrass employees on a regular basis.

    Advice to ManagementAdvice

    Fire most of the management team and start over from scratch.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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