There are newer employer reviews for Frontier Communications

1 person found this helpful  

Neutral

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Frontier Communications

Pros

OK Union, alright pay, ok benefits

Cons

More focus on sales then customer service

495 Other Employee Reviews for Frontier Communications (View Most Recent)

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  1. 2 people found this helpful  

    Nothing but ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician in Everett, WA
    Current Employee - Service Technician in Everett, WA

    I have been working at Frontier Communications full-time (more than 10 years)

    Pros

    good pay, good benefits, good fellow employees to work with

    Cons

    antiquated systems for billing, design, no clear mission from upper management

    Advice to ManagementAdvice

    Listen to your customer facing employees, they know first hand what isnt working.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good people, tough industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Everett, WA
    Current Employee - Manager in Everett, WA

    I have been working at Frontier Communications full-time (more than an year)

    Pros

    Great people on the front lines dealing with customers and sales. Freedom to operate how I see best. Little-to-no micromanaging.

    Cons

    Tough industry. Not much direction from corporate other than "revenue!" Need to see what the future holds in telecom.

    Advice to ManagementAdvice

    A better gameplan on how to compete with the other service providers that use better technology.

    Recommends
    Neutral Outlook
    No opinion of CEO
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