Frontier Communications

  www.frontier.com
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462 Employee Reviews (View Most Recent)

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Was a good place to work

Service Representative (Former Employee) Columbus, OH

ProsGood retirement if you can make it that long

ConsAssisting angry customers regarding billing issues

Advice to Senior ManagementToo many calling plans that confuse the customer

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    If your thinking about it, turn around now and run!

    Business Unit Director (Former Employee) Stamford, CT

    I worked at Frontier Communications full-time for more than 3 years


    Pros: Never a shortage of work to keep you busy. Cons: Very poor leadership and management at almost every level of the company. a very clear, "Do… Advice to Senior Management: rebel against Maggie and the board and force them to bring in better Top Level leadership and fight to support the reinvention of the… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Frontier has positioned itself as the "bad bank" of rural telcos

    Service Technician (Current Employee) Martinsburg, WV

    I have been working at Frontier Communications full-time for more than 5 years


    Pros: As a former Verizon employee my current benefits are excellent. My graduate school tuition was paid for, healthcare is wonderful.… Cons: My job and my employer have caused me a great amount of personal sadness in the past several years. Inconsistent messaging and a rather poor… Advice to Senior Management: Invest in the future not the past. DSL is dying, even in our rural markets in the long term. Right now we are the only… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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