There are newer employer reviews for Frontier Communications

 

Was a good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Service Representative  in  Columbus, OH
Former Employee - Service Representative in Columbus, OH

I worked at Frontier Communications full-time for more than 10 years

Pros

Good retirement if you can make it that long

Cons

Assisting angry customers regarding billing issues

Advice to ManagementAdvice

Too many calling plans that confuse the customer

Recommends
Neutral Outlook
Approves of CEO

482 Other Employee Reviews for Frontier Communications (View Most Recent)

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  1. 1 person found this helpful  

    Challenging work, good team, and fun at times mixed with frustration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frontier Communications full-time for more than 8 years

    Pros

    Large corporation with entrepreneurial flavor. Growth through acquisition in the last few years. Good environment for women in leadership.

    Cons

    Can't really tell senior management that they are wrong--shoot the messenger. Small salary increases - 1% to 2%. Bonus less than 100% over the past few years. No real balance of work and life. Issues with network and plant. $4 stock price. Internal systems could be better.

    Advice to ManagementAdvice

    Reduce the fear.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Part gratifying, part frustration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Drafter  in  Dallas, PA
    Former Employee - Drafter in Dallas, PA

    I worked at Frontier Communications full-time for more than 10 years

    Pros

    Co-workers very helpful, teamwork great

    Cons

    Not much oppurtunity for advancement. Pay

    Advice to ManagementAdvice

    Cheaper is not alwas better for the bottom line.

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Frontier Communications

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