Frost & Sullivan

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4 people found this helpful  

Lots of warts, but an ok place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Development in Mountain View, CA
Current Employee - Business Development in Mountain View, CA

I have been working at Frost & Sullivan full-time (more than 5 years)

Pros

Once you have established relationships with key people, it is an easy work culture. The company is the right size (to me); not too big and not too small. The quality of deliverables and brand recognition have improved over the past few years. Once you have established your creds, you are given a great deal of freedom. Great place for a work/life balance.

Cons

Compensation is below market outside of San Antonio, TX. Very little upside career opportunities. The companies retained earnings flow to the partners and are not directed into improved infrastructure or methods to encourage employee retention.

Advice to ManagementAdvice

They need to better understand and focus on their core competencies. The company needs to avoid attempting to be something that they are not.

They also need to promote the individual brands of their analysts and consultants. Not doing so only encourages harmful turnover.

Recommends
Neutral Outlook
Disapproves of CEO

387 Other Employee Reviews for Frost & Sullivan (View Most Recent)

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  1. 7 people found this helpful  

    A 50 year old company with 125M in annual revenue with 1800 employees with 72% attrition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tele Sales That They Call Account Executive in Mountain View, CA
    Current Employee - Tele Sales That They Call Account Executive in Mountain View, CA

    I have been working at Frost & Sullivan full-time (more than an year)

    Pros

    Cheap, low cost and you get what you pay for and they cannot execute, their long term strategy changes every six months and the Chairman ssaid in 2010 that Frost will give clients what they need, not what they want.

    Cons

    Their core competency was market research and they have never been a leader, Gartner, IDC, Yankee, and many others are far better. Frost uses sweat shop churn and burn in India so their jr. analysts do not stay more than six months. It takes the President, three VPs and a Director to sign off on a proposal before being sent to a client, the proposals look like a 3rd grader developed the template with screen shots of the Frost website that doesn't even have functionality. 95% of leads will go to Indian sales reps because they discriminate against the American sales reps. The same 4 or 5 reps that have been there for close to 20 years win every contest because they have had the same strategic accounts for over a decade. The sales attrition is 72% annually, their executives have no real world experience in a Fortune listed company or a start up. They claim to be a Growth Consulting Company yet for a 50 year old company they are only at 125M in revenue with a margin of 3%, they cannot invest in infrastructure, marketing. They barter for their software like Eloqua and Hoovers. They simply cannot execute. Directors have zero authority, as most VPs don't have authority either because it's an Indian culture to have a title but the authority doesn't go with it. If you want a company to learn WORST PRACTICES, this is the place to learn how a company hangs on by a thread month to month. Before doing business or taking a job, look at their proposals, pricing, as a sales rep you have ZERO authority to negotiate or develop a solution. You are the mercy of analysts running sales and a chairman and all the executives have been there more than 20 years and have no idea how world class companies are run. They copy Gartner, for example the Gartner Magic Quandrant... well Frost came up with the same look and feel but call it Blue Ocean Strategy. In fact when you talk to these clowns, ask to meet their leadership and ask them what their growth strategy is, they'll tell you it's confidential because they are embarrassed for not having one. To sum it up, look at their website, if a research company will not invest in their website and make it functional that speaks volumes, in addition to that all the web content is written in long paragraph form and has no flow or navigation logic.

    Advice to ManagementAdvice

    Stop being dishonest to employees and clients about your capabilities, it's all smoke and mirrors. I have to say that Frost has the worst, micromanaged out of touch, indecisive wanna be's with titles and no authority I've ever seen.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 10 people found this helpful  

    Not one Frost Executive has worked for a Fortune 1000 that says it all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Analyst in San Antonio, TX
    Current Employee - Senior Research Analyst in San Antonio, TX

    I have been working at Frost & Sullivan full-time (more than an year)

    Pros

    25% of their market research is good

    Cons

    1800 employees on 125M revenue you do the math, they can barely make payroll month to month, zero marketing collateral, they still use SalesLogix and Lotus Notes, their IT department is held together by duct tape. The website is a JOKE, no functionality, the worst search capability I've ever seen on a website. Their leadership has no real world experience working for any successful world class company, not even a Fortune 1000. The worst leadership of any company I've ever seen, actually they don't lead and they can barely manage.

    It's run by Indians that are cheap and are biased toward their own Indian counter parts, most have been there 20 years or more and haven't a clue how modern companies operate

    The President of North America cannot even fire any of his VPs or recommend solutions like a database or a new vendor without a full vote by all 50 VPs. This clowns just double downed on upgrading SalesLogix a software program that was end of lifed by Sage years ago and come on using Lotus Notes as their email and database, please.

    Advice to ManagementAdvice

    Go get some real world experience and do great things at Fortune listed company before you advise companies how to grow their business, Frost is 50 years old at 125M.... that speaks to the fact that you have no idea how to grow a company.... that's a sad company story.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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