There are newer employer reviews for Fujitsu America

Customer Service Representative Experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Montreal, QC (Canada)
Former Employee - Customer Service Representative in Montreal, QC (Canada)

I worked at Fujitsu America full-time (less than a year)

Pros

Not a lot of pros

Cons

Management is not qualified and installed an uncomfortable atmosphere. Most coworkers are sell-outs.

Advice to ManagementAdvice

Hire real managers.

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  1. Developing and progressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fujitsu America full-time (more than 8 years)

    Pros

    Opportunity to develop and grow when an individual demonstrates initiative and personal drive.

    Cons

    Extensive change within leadership however current structure looks promising.

    Advice to ManagementAdvice

    Continue to focus on the needs of the internal population.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    3rd Largest IT company, but not competitive in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst
    Current Employee - Senior Financial Analyst

    I have been working at Fujitsu America full-time (more than 5 years)

    Pros

    clear global strategy that is communicated to the employees
    large company with strong history (owned by Fujitsu LTD which is the AT&T of Japan)
    flexibility (if you happen to not be at HQ)
    employee loyalty is high even given cons below

    Cons

    no clear career path for those in support roles
    turnover in management leaves the organziation without clear leadership which impacts morale
    sales doesn't get consistent results even though pipeline was looking great in the past year
    poor organizational communication (improving slowly) inhibits morale

    Advice to ManagementAdvice

    training for those in management and promote from within

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Fujitsu America

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