GE Capital

www.gecapital.com
Employer Engaged
There are newer employer reviews for GE Capital

2 people found this helpful  

Merriam, KS call center, Stress level is unbelievable, due to poor planning and staffing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Merriam, KS
Current Employee - Customer Service Representative in Merriam, KS

I have been working at GE Capital full-time (more than a year)

Pros

benefits, higher than minimum wage, other than that, nothing

Cons

Most entry level positions deal with monthly stats which are extremely hard to achieve.
To much stress, lot of employees on LOA,and or medication due to stress or on corrective action because you just can't provide customer service being pre-occupied with making standards.
Outsourcing! And these outsourced companies do not have to follow the same compliance laws or standards that reps in the US do, no matter what management claims.
If you get your degree while still 20-30yrs old you have advancement opportunity, but if it takes you until you 40-50 yrs old to get that degree, doesn't matter you will just stay stuck in present position, best you may manage is possible lateral move.
They say they have flex time, but you can never use it, 9 out of 10 times its denied
If you are not a employee and have substantial vacation time, you better know where and when you are going on vacation for 2013 because you have to request it by mid December 2012 for approval or you may not get it. Forget about calling in a vacation day, it doesn't happen and will not happen.

Advice to ManagementAdvice

Stop treating these positions as a revolving door and CARE about your employees lives!!!

Doesn't Recommend
Neutral Outlook
No opinion of CEO

675 Other Employee Reviews for GE Capital (View Most Recent)

Sort: Rating Date
  1.  

    Great learning opportunities, not as much job security.

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee in Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT

    I worked at GE Capital full-time (more than 5 years)

    Pros

    At GE, you are encouraged to learn and have access to many of the leaders. And since GE Capital is part of a huge conglomerate, you have access to more resources than just about anywhere.

    Cons

    It's possible to get pigeonholed if you're not careful, and job security is not very good at GE Capital. It's also difficult to move out of GE Capital into another GE business if you're looking to do that.

    Advice to ManagementAdvice

    Need to have a better understanding of your people resources and the value that they bring.

  2. 1 person found this helpful  

    Great people to work with, very knowledgeable of the industry. Culture is extremely inclusive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Stamford, CT
    Current Employee - Senior Manager in Stamford, CT

    I have been working at GE Capital full-time (more than a year)

    Pros

    Great work-life balance
    Good exposure
    Pay is good

    Cons

    Large organization so it takes time to figure stuff out
    IT department is poor and inefficient

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for GE Capital

Work at GE Capital? Share Your Experiences

GE Capital

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.