571 Employee Reviews (View Most Recent)

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Great company overall

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Chief Financial Officer  in  Chicago, IL
Former Employee - Chief Financial Officer in Chicago, IL

I worked at GE Capital full-time for more than 3 years

Pros

Great people in the best divisions.

Cons

Not all divisions are equal.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

Other Reviews for GE Capital

  1.  

    Low pay and poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Merriam, KS
    Former Employee - Customer Service in Merriam, KS

    I worked at GE Capital full-time for more than a year

    Pros

    health insurance, 401K, full time hours, decent cafeteria. a lot of the people they hire as coworkers are nice.

    Cons

    Lots of office politics, managers who have no idea to perform job functions, telling customer service reps they care about clients and then telling them to get them off the phone within 160 seconds. "advancement opportunities" which you are unable to apply for without manager approval and they don't want new people in their pods so won't recommend you if you are a good worker who meets metrics. If it snows in Kansas they still expect you to make it in, blizzard or not, and mark it against you that you're not willing to risk your life for $10/hr. They also train on systems they claim you will use which consistently go down which forces you to go to their older non-Windows system which they give you maybe 30 minutes of training for and which requires knowing exact codes to use leaving you helpless. Your manager spends more time at lunches and meetings than on the floor and can not help you if you need help with a systems question or procedural issue.

    Advice to ManagementAdvice

    Stop giving AHT requirements and actually have managers willing to take calls as opposed to telling reps to pretend they are account managers. Remember to treat your workers like people as opposed to telebeasts.

    Doesn't Recommend
    Negative Outlook
  2.  

    Great organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Norwalk, CT
    Current Employee - Senior Manager in Norwalk, CT

    I have been working at GE Capital full-time for more than 10 years

    Pros

    Lot of focus on training employees

    Cons

    It can get political at times

    Advice to ManagementAdvice

    Focus on culture ..

    Positive Outlook
    No opinion of CEO
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