GE Capital

www.gecapital.com
There are newer employer reviews for GE Capital

 

Great opportunity for learning, great culture/people, awesome benefits/work family life

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service in Canton, OH
Current Employee - Customer Service in Canton, OH

I have been working at GE Capital full-time (more than 5 years)

Pros

-Great compensation package including bonuses
-Fantastic benefits: Healthcare, vision, dental, retirement, tuition reimbursement, fitness reimbursement, etc...
-Lots of Vacation and Holiday time
-Learning opportunities are endless
-Leaders encourage development

Cons

GE is one of the biggest, most successful companies in the world. This can create a very competitive environment. It is harder to get promoted within this company, but I will say the opportunities for development are there.

Recommends
Positive Outlook
Approves of CEO

652 Other Employee Reviews for GE Capital (View Most Recent)

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  1.  

    Nice place to work

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GE Capital

    Pros

    Pay co-workers management location hours

    Cons

    Dress code management hours co-workers

    Disapproves of CEO
  2. 1 person found this helpful  

    Low pay and poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Merriam, KS
    Former Employee - Customer Service in Merriam, KS

    I worked at GE Capital full-time (more than a year)

    Pros

    health insurance, 401K, full time hours, decent cafeteria. a lot of the people they hire as coworkers are nice.

    Cons

    Lots of office politics, managers who have no idea to perform job functions, telling customer service reps they care about clients and then telling them to get them off the phone within 160 seconds. "advancement opportunities" which you are unable to apply for without manager approval and they don't want new people in their pods so won't recommend you if you are a good worker who meets metrics. If it snows in Kansas they still expect you to make it in, blizzard or not, and mark it against you that you're not willing to risk your life for $10/hr. They also train on systems they claim you will use which consistently go down which forces you to go to their older non-Windows system which they give you maybe 30 minutes of training for and which requires knowing exact codes to use leaving you helpless. Your manager spends more time at lunches and meetings than on the floor and can not help you if you need help with a systems question or procedural issue.

    Advice to ManagementAdvice

    Stop giving AHT requirements and actually have managers willing to take calls as opposed to telling reps to pretend they are account managers. Remember to treat your workers like people as opposed to telebeasts.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for GE Capital

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