There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

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Helpful (6)

Never seen a company more emotionally abusive than Geico

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Claims Service Representative in Lakeland, FL
Current Employee - Claims Service Representative in Lakeland, FL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at GEICO full-time (More than a year)

Pros

-Good Pay -I actually like what I do.

Cons

It's a shame because I do love my job but this place takes micro-management to a completely new level. They will cut you down until there really is nothing left with their ridiculous goals and 'A-Call' criteria. It does not matter if you get 50 components to a call correct, if you forget to tell someone about Geico.com you get marked down all together. They have these things called 'Css' surveys which count for 20 percent of your score. Anything less than a 9 counts as a 1 which is just asinine. Also, if the customer has a problem with your Liability decision or the field Adjuster they are going to mark you low. The job really is a sales position of trying to force people into their special shops. Just an overall bad place to work. If you want to come home from work depressed everyday and feeling like the world's biggest screw-up than get a job here.

Advice to Management

Actually care about the wellness of your employees! Someone should not be placed on warning if they get seriously sick and their 'dependability' falls below 97%. There is a reason why your turn-over is so high. Stop acting like your employees are expendable.

Other Employee Reviews for GEICO

  1. Geico Direct Sales HELL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GEICO Sales Representative in Poway, CA
    Former Employee - GEICO Sales Representative in Poway, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 5 years)

    Pros

    The benefits are amazing and that is about it.

    Cons

    It's a call center. You are micromanaged! Turnover is over 50% it's that bad. Many people I worked with there went on disability for depression. It was like working in a sweat shop. It's very political.

    Advice to Management

    No comment!


  2. Helpful (1)

    ta 2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - TA2 in Lakeland, FL
    Former Employee - TA2 in Lakeland, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 8 years)

    Pros

    good salary and benefits great

    Cons

    micromanaged to death and overworked

    Advice to Management

    show more appreciation


There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

See Most Recent

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