GEICO

  www.geico.com
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6 people found this helpful  

Never seen a company more emotionally abusive than Geico

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Service Representative  in  Lakeland, FL
Current Employee - Claims Service Representative in Lakeland, FL

Pros

-Good Pay
-I actually like what I do.

Cons

It's a shame because I do love my job but this place takes micro-management to a completely new level. They will cut you down until there really is nothing left with their ridiculous goals and 'A-Call' criteria. It does not matter if you get 50 components to a call correct, if you forget to tell someone about Geico.com you get marked down all together.

They have these things called 'Css' surveys which count for 20 percent of your score. Anything less than a 9 counts as a 1 which is just asinine. Also, if the customer has a problem with your Liability decision or the field Adjuster they are going to mark you low.

The job really is a sales position of trying to force people into their special shops.

Just an overall bad place to work. If you want to come home from work depressed everyday and feeling like the world's biggest screw-up than get a job here.

Advice to ManagementAdvice

Actually care about the wellness of your employees! Someone should not be placed on warning if they get seriously sick and their 'dependability' falls below 97%. There is a reason why your turn-over is so high. Stop acting like your employees are expendable.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for GEICO

  1.  

    Great Company. Great People Depends on what Department you Land into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer I  in  Chevy Chase, MD
    Current Employee - Senior Systems Engineer I in Chevy Chase, MD

    Pros

    Benefits
    Stability
    Corporate Culture
    Lots and lots of training provided related to your field.

    Cons

    Conservation
    No proper furniture for employees. Almost all the Chairs are 15 years old
    No Work from Home
    Performance Appraisal is done at the end of year and is solely based on team lead's perception of your work.

    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    ta 2

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - TA2  in  Lakeland, FL
    Former Employee - TA2 in Lakeland, FL

    Pros

    good salary and benefits great

    Cons

    micromanaged to death and overworked

    Advice to ManagementAdvice

    show more appreciation

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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