GEICO

www.geico.com
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There are newer employer reviews for GEICO

 

Solid, Safe and Secure

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Representative in San Diego, CA
Current Employee - Sales Representative in San Diego, CA

I have been working at GEICO full-time (more than 5 years)

Pros

Very stable company with benefits. Treats its employees well, and truly cares about its customers/policyholders, offering suggestions that would indeed help the customers protect themselves better.

Cons

Management tends to micro-manage its associates to a level of exasperation. The goals tend to be trivial in some areas, causing the experience to come off as disingenuous... even if the agent is being fully genuine.

Advice to ManagementAdvice

Please allow some lateral/peripheral movement within the customer interaction for the agent so that personality and life can come through the experience for the customer.

Recommends
Positive Outlook
Approves of CEO

998 Other Employee Reviews for GEICO (View Most Recent)

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  1.  

    A stable company with some management quirks. Upward mobility is almost limitless; if you work hard you will do well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Team Lead in Chevy Chase, MD
    Current Employee - Systems Team Lead in Chevy Chase, MD

    I have been working at GEICO full-time (more than 10 years)

    Pros

    Upward mobility - almost every position is posted internally first
    Benefits - Excellent health plans (but vision coverage is lacking)
    Profit Sharing
    Solid Financial Stability

    Cons

    Some policies are outdated -- no real telecommute policy, many things are micromanaged too far (expense reports being rejected because you do not have a receipt for coin operated laundry is silly).

    Advice to ManagementAdvice

    Put more effort into respect for all associates, and IT related initiatives need more attention to remain competitive (a lot of the IT directors were the same IT directors 10 years ago -- look to rotate some of these responsibilities, and not just between the same directors).
    C-Level management is top notch at GEICO, but some of the directors are not nearly as effective.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tucson, AZ
    Former Employee - Customer Service Representative in Tucson, AZ

    I worked at GEICO full-time (more than a year)

    Pros

    The training for customer service was amazing, I learned quite a bit from it. The profit sharing was good a little bonus at the end of the year. Work schedule was awesome, good camaraderie in my team. The company really cared about the customers. Most managers were really cool to work with.

    Cons

    As I mentioned before most managers were great to work for. Three of the four managers I worked for were great. Some times it was a little difficult to find a supervisor on the phone.

    Advice to ManagementAdvice

    Make sure the agents are treated like people.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for GEICO

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