GEICO

  www.geico.com
  www.geico.com
There are newer employer reviews for GEICO

1 person found this helpful  

Stable company with good benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Systems Engineer in Chevy Chase, MD
Current Employee - Systems Engineer in Chevy Chase, MD

I have been working at GEICO full-time (more than 8 years)

Pros

Stable company; Good benefits; Profit Sharing; Advancement opportunities; High ethical standards; Employee friendly company

Cons

Upper management seems out of touch with the nuts and bolts of IT management and sometimes makes decisions that reflect that lack of knowledge.

Advice to ManagementAdvice

Get input from IT managers before making strategic decisions.

Recommends
Positive Outlook
Approves of CEO

915 Other Employee Reviews for GEICO (View Most Recent)

Sort: Rating Date
  1.  

    Very happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX

    I have been working at GEICO full-time (less than an year)

    Pros

    Awesome benefits, great training, nice work environment.

    Cons

    Very strict dependability, need to plan your time very carefully.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Just a numbered seat filler!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Former Employee - Customer Service Representative in Virginia Beach, VA

    I worked at GEICO full-time (more than 8 years)

    Pros

    Good benefits. Thats the only good thing!

    Cons

    Micro managed. NO matter how good you do on a call there is alway a "but". You can be on a call for 20 minutes and the customer is satisfied, but one thing wrong fails the whole call. Expectations are to high. Management doesnt see you as a human, they see you as a number. You dont just handle a customers request, you then have to squeeze in so much other stuff that they didnt call for or ask for. Then your told to cut down your talk time. Hard to get time off. No respect for CSR dept at the Virginia Beach office at all, and hard to get out of that dept. if you get a chance to post for another position. Dont bother trying to ask supervisors for help either. If you call their desk phone they wont answer, even if you can see them sitting right at their desks. When a sup does answer they tell you to call another sup, that they are busy. If a customer asks to speak to a sup, forget about it. Most sups will just telll you what to tell the customer. Most HATED job I ever had................

    Advice to ManagementAdvice

    Treat your workers like people, not just your customers. Listen to what they are telling you and make real changes. The only changes you make are adding requirements to what employees have to do. They already have enough to do!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for GEICO

Work at GEICO? Share Your Experiences

GEICO

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.