There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

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went from people oriented to sigma six/core matrix addicts

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Experienced Adjuster in Baltimore, MD
Current Employee - Experienced Adjuster in Baltimore, MD

I have been working at GEICO full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

benefits, profit sharing which has become suspiciously consistent and weakening

Cons

micromanagement....unrealistic goals racheted up mid-year, work flow ever increasing w/ adjusters getting all the work dumped on them

Advice to Management

good people leaving...being filled in by know-nothings fresh out of school at less cost. saving a penny to end up costing far more in human capital and service

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  1. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representativer in Tucson, AZ
    Former Employee - Customer Service Representativer in Tucson, AZ

    I worked at GEICO full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Adequate training, generally nice people, set schedule, pay, night differential

    Cons

    Call center hell, unrealistic goals, unprofessional supervisors

    Advice to Management

    Stop pestering policyholders who call in and are forced to listen to you blab about some stupid promotion or upsell.


  2. Pays very well but a very stressful work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Buffalo, NY
    Current Employee - Customer Service Agent in Buffalo, NY

    I have been working at GEICO full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Geico pays very well, has good benefits, gives a lot away to employees

    Cons

    Goals are constantly increased, creates a very stressful work environment, sometimes they have unfair expectations


There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

See Most Recent

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