GEICO

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770 Employee Reviews (View Most Recent)

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went from people oriented to sigma six/core matrix addicts

Experienced Adjuster (Current Employee) Baltimore, MD

Prosbenefits, profit sharing which has become suspiciously consistent and weakening

Consmicromanagement....unrealistic goals racheted up mid-year, work flow ever increasing w/ adjusters getting all the work dumped on them

Advice to Senior Managementgood people leaving...being filled in by know-nothings fresh out of school at less cost. saving a penny to end up costing far more in human capital and service

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    CSR

    Customer Service Representativer (Former Employee) Tucson, AZ

    I worked at GEICO full-time for more than a year

    Pros: Adequate training, generally nice people, set schedule, pay, night differential Cons: Call center hell, unrealistic goals, unprofessional supervisors Advice to Senior Management: Stop pestering policyholders who call in and are forced to… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Pays very well but a very stressful work environment

    Customer Service Agent (Current Employee) Buffalo, NY

    I have been working at GEICO full-time for more than a year

    Pros: Geico pays very well, has good benefits, gives a lot… Cons: Goals are constantly increased, creates a very stressful work environment,… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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