GEICO

www.geico.com
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Geico is very stressful. Good for someone who works well under pressure.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Fredericksburg, VA
Former Employee - Customer Service Representative in Fredericksburg, VA

I worked at GEICO full-time (more than a year)

Pros

Geico has pay and benefits

Cons

Geico is very stressful and doesnt understand family situations.

Advice to ManagementAdvice

management lacks stability.

Approves of CEO

1003 Other Employee Reviews for GEICO (View Most Recent)

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  1. 1 person found this helpful  

    It's a great company...I still hate my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Representative in Macon, GA
    Current Employee - Claims Service Representative in Macon, GA

    I have been working at GEICO full-time (more than a year)

    Pros

    Profit Sharing
    Benefits
    4 day work-week option

    Cons

    Team environment
    Unrealistic goals
    Constant Monitoring
    Nepotism abounds
    Difficulty with getting weekends off

    Advice to ManagementAdvice

    I recommend taking a call per day in any department in the call-centers. I think it would give some much needed perspective. There seems to be a disconnect between those serving customers and those dictating how the customers are served.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    DONT DO IT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Virginia Beach, VA
    Current Employee - Customer Service Representative in Virginia Beach, VA

    I have been working at GEICO full-time (less than a year)

    Pros

    The only good things about this job are the financial benefits. Profit sharing is great and they have a good benefits package overall.

    Cons

    You will never ever ever learn all that you need in training. They expect way too much from their customer service reps. You miss an entire call for making one mistake. Do not do this job unless your prepared to be over stressed every single day.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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