841 Employee Reviews (View Most Recent)

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I love my job!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative Claims Supervisor  in  Fredericksburg, VA
Current Employee - Customer Service Representative Claims Supervisor in Fredericksburg, VA

I have been working at GEICO full-time for more than 5 years

Pros

Promotional opportunities, tuition reimbursement, on-site gym and dining facilities, variety of work hours.

Cons

Strict dependability (attendance) expectation (difficult if you have children).

Advice to ManagementAdvice

The upper management team is great.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for GEICO

  1. 2 people found this helpful  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GEICO

    Pros

    benefits and not much else

    Cons

    Training was like a cram session. You had to be like a robot and say everything exactly the way they wanted. Lots of changes to scripts and being graded like you were in school. Step ford Wives type environment.

    Advice to ManagementAdvice

    Have people who know what they are doing before they can teach or coach someone else. Your employees are people too.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Very stressful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Liability Claims Representative  in  Lakeland, FL
    Former Employee - Liability Claims Representative in Lakeland, FL

    I worked at GEICO full-time for more than a year

    Pros

    Good benefits, nice people for the most part, good starting salary. Great cafeteria and gym facility. Employee profit sharing in a good bonus.

    Cons

    Very stressful, tons of work especially if your in claims, management doesn't take the time to really cater to employee needs therefore leading to more stress on the job. The PIP department needs to be broken up, is a lot of work for just one adjuster.

    Advice to ManagementAdvice

    The whole claims department especially PIP needs to be reorganized!

    Doesn't Recommend
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