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GEICO – “Take advantage of their training, get as many certifications as you can, then begin applying elsewhere.

Oct 20, 2009

2.0

GEICO Customer Service Representative in Macon, GA:   (Past Employee - 2009)

Pros

Pros- Pay and benefits are actually good for the area (middle georgia). There are opportunities for advanced training/courses that can be useful in getting a better job elsewhere.

Cons

The change is not just constant; it is constant and illogical. There is a lack of communication between many of the departments and a clear antagonism between sales and service at times. If you are either of these two departments, be prepared to feel as if you are always cleaning up the others' mess. I've never been around a more depressed, anxiety-ridden group of people. And I liked the vast majority of them. Geico wears them down. There is a reason they are always hiring.

Advice to Senior Management

Leave while you still have your sanity.

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