GEICO

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830 Employee Reviews (View Most Recent)

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Not bad

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Business Analyst  in  Chevy Chase, MD
Current Employee - Business Analyst in Chevy Chase, MD

Pros

great family atmosphere, good talent, great benefits, good for you if you are laid back

Cons

underpaid for the amount of work

Advice to ManagementAdvice

revisit your promoting and salary increase methods

Recommends
Approves of CEO

Other reviews for GEICO

  1. 3 people found this helpful  

    Benefits and pay are good for the area but management can foster a poor environment..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Claims Adjuster  in  Macon, GA
    Former Employee - Claims Adjuster in Macon, GA

    Pros

    Decent salary for the area, Profit Sharing can be a nice bonus depending on the size, Health benefits are the best I've seen over several policies, Educational expenses are reimbursed for business classes,

    Cons

    The Manager can really drive the morale of the department. If they have a micro-managing, never happy with your numbers style, the dept can be a terrible place to work

    Goal calculation is not always communicated clearly.

    Office politics and "being in" with the proper crowd is very, very important to advancement regardless of your work product (being a "robot" on the phone instead of truly helping and addressing the customer's needs if you make the numbers look good).

    Management doesn't want to address or acknowledge the weakness of certain processes once they have decided on it. Very worried about following the script and pushing correct buttons versus trying to figure out if all that extra work really does help the customer or associate.

    They also seem to leave bad managers in place way too long (ie managers being so hostile that associates become afraid to talk to the manager and tries not to be noticed when the mgr is walking the floor). Sometimes, bad management may be fired or demoted back to an associate positions but it doesn't happen quickly, if at all.

    No work/life balance. Sick leave is very tightly control to the point that it doesn't reflect anyone's life. Everyone can understand they must have the people at work and dependability is very important, especially in a job like this. But even other P & C carriers where I've worked, who have the same customer needs, are not as rigid in their leave policies.

    Not very much recognition for a good job.

    Punishment for breaking company policy is not evenly enforced.

    Advice to ManagementAdvice

    Make sure changes in processes are vetted better and in more detail. Enforce the company policies for everyone. The company needs better work/life balance. More positive reinforcement or recognition for a job well done.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Not for the free spirited type

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative  in  Woodbury, NY
    Current Employee - Sales Representative in Woodbury, NY

    Pros

    Decent pay, so far at least 1 weekend day off a week. benefits are good.

    Cons

    Complete micromanagement. So much to remember and learn with the comp systems. supervisors constantly reviewing and critiquing calls. computer system is very outdated. Several programs are in an old DOS-like format and not user friendly. Schedules and constantly being changed on you. You have to be on the phone all the time. In sales your performance is based on luck more than anything many of the times.

    No opinion of CEO
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